
Service Excellence Ambassador
5 days ago
At the heart of our culinary institution, we present modern French cuisine guided by our esteemed Chef-Owner. He has a lifelong respect for seasonality, terroir and artisanal produce.
We are passionate about shaping the future of hospitality and take great pride in grooming the next generation of leaders. We build career paths around individuals, develop training modules both in-house and out, and design incentives and recognition programmes to ensure good work always pays off.
This role directly influences the guest experience. You will ensure guests leave happy and satisfied with the service and experience at our restaurants—especially identifying unique opportunities to delight in day-to-day service.
Your key responsibilities include:
- Understanding all aspects of restaurant service and how each role contributes to the overall dining experience
- Prioritising the needs of guests and striving to exceed expectations.
- Maintaining a sense of urgency in fulfilling tasks and responding to guests' needs.
- Performing tableside preparation or presentation duties when required.
- Maintaining a good housekeeping regime and reporting any defects.
- Assisting colleagues and stepping in wherever needed to ensure excellent service.
We love people who:
- Go above and beyond to make someone's day
- Are thoughtful and kind while upholding high standards
- Own outcomes and drive solutions
- Are ever-curious and always learning
About Us
We value dedicated professionals who strive for excellence in their work. Our dynamic team is committed to delivering exceptional experiences that leave a lasting impression on our guests.
The Ideal Candidate
If you possess a strong passion for delivering outstanding service, we encourage you to apply for this exciting opportunity.
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