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Ambassador of Excellent Customer Service

2 weeks ago

Singapore beBeeCustomer Full time $4,500 - $6,000
Job Title:

Ambassador of Excellent Customer Service

 

About Us:

We are a leading dance education studio in Singapore, dedicated to providing high-quality training and development opportunities for students.

We have grown to over 1,500 students across 5 locations, teaching multiple dance genres including Jazz, Ballet, Tap, Street Dance, Acro, Musical Theatre, Contemporary, and more.

Our team is made up of incredibly talented and hardworking individuals who have created a vibrant and fun work culture that makes us a fantastic place to work.

 

Role Overview:

We are seeking a resourceful and dependable Ambassador of Excellent Customer Service to join our studio operations team.

You will work closely with our Support Manager to ensure smooth day-to-day operations across our branches.

This role is ideal for individuals with prior customer service experience, especially those who have held senior or team lead roles.

You will be required to provide overall support through email, phone, and in-person interactions, ensuring a seamless studio experience for all.

 

Responsibilities:
  • Greet and welcome customers warmly
  • Provide accurate information about our classes, programs, internal events, and policies
  • Respond to general enquiries via email, WhatsApp, phone, and walk-ins
  • Process student enrolments, withdrawals

 

Requirements:

We are looking for a positive, customer-friendly executive with a strong work ethic. You must be confident working independently, enjoy fast-paced environments, and be capable of supporting junior team members when needed.

 

What We Offer:

We offer a competitive package, including professional development opportunities, flexible working hours, and a dynamic work environment.

 

How to Apply:

Please submit your application, including your resume and cover letter, to [contact details].