Dedicated CRM Business Analyst for Innovative Projects

5 days ago


Singapore SCIENTEC CONSULTING PTE. LTD. Full time

We are seeking a seasoned Business Analyst with a strong background in CRM implementation and enhancement projects at ScienTec Consulting Pte Ltd.

Overview

About the Role:

This role will act as the bridge between business stakeholders and technical teams, ensuring CRM solutions align with organizational goals. As a skilled Business Analyst, you will gather, analyze, and document business requirements for CRM systems.

Key Responsibilities:
  • Gather and document business requirements for CRM systems to ensure alignment with organizational goals.
  • Collaborate with stakeholders to design CRM solutions that improve customer engagement and operational efficiency.
  • Lead workshops and facilitate discussions to understand business needs and process gaps.
  • Translate business needs into detailed functional and technical specifications.
  • Support project delivery by managing timelines, scope, and deliverables.
  • Conduct user acceptance testing (UAT) and provide training to end users.
  • Ensure CRM solutions comply with industry standards and best practices.
Requirements:
  • Over 5 years of experience in a Business Analyst role with a focus on CRM projects.
  • Proven expertise in CRM platforms (e.g., Microsoft Dynamics CRM, Salesforce, or others).
  • Strong knowledge of process mapping, gap analysis, and requirements gathering.
  • Familiarity with Power Platform, Power Automate, or related tools is a plus.
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Bachelor's degree in Business, IT, or a related field.
What We Offer:
  • A competitive compensation package of up to $8000 (basic) + AWS benefits.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.

As a valued member of our team, you will have the opportunity to contribute to innovative projects and develop your skills in CRM implementation and enhancement.


  • Business analyst

    3 weeks ago


    Singapore Spearing Executive Search Full time

    About the job Business Analyst (CRM)Our client, a top name in their industry and proud member of the Fortune 500, is seeking a passionate and experienced Business Analyst with a strong background in CRM software. You will play a key role in improving and streamlining our business processes through the innovative use of CRM solutions....


  • Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    We are seeking a skilled Business Analyst to join our team at ScienTec Consulting Pte. Ltd.Job OverviewThis is an exciting opportunity to work on CRM implementation and enhancement projects, acting as the bridge between business stakeholders and technical teams.The successful candidate will have a strong background in CRM platforms (e.g., Microsoft Dynamics...


  • Singapore Avanade Spain SL Full time

    At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead...


  • Singapore Avanade Spain SL Full time

    Consultant / Senior Consultant, CRM Business Analyst At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. As a CRM Business...


  • Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    About the Role:We are seeking a skilled Business Analyst with expertise in CRM implementation and enhancement projects to act as a liaison between business stakeholders and technical teams. The ideal candidate will ensure CRM solutions align with organizational goals.Working Hours: Full-time, Monday to FridayJob Type: Contract (one-year)Key...


  • Singapore Avanade Spain SL Full time

    At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead...


  • Singapore ANTER RECRUITMENT PTE. LTD. Full time

    Job SummaryWe are seeking an experienced Senior CRM Business Analyst to join our team at ANTER RECRUITMENT PTE. LTD.About the RoleThis is a senior position that requires a strong understanding of CRM systems and business processes. As a Senior CRM Business Analyst, you will be responsible for administering and optimizing our CRM system to support our...


  • Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesJob DescriptionMain support for field service engineers and business administrators both in SAP CRM and ECC, along with web-based applications. Attend field service business operations and strategic planning meetings to gain insight to issues and future needs. Work closely with field service business to determine business requirements...

  • Senior CRM Analyst

    3 weeks ago


    Singapore Tapestry Full time

    About UsTapestry, Inc. is a global house of brands that values individuality and creativity. We believe in making dreams happen and strive to be innovative and inclusive.Job DescriptionWe are seeking an experienced Senior CRM Analyst to join our Coach SEA team. As a key member of our marketing team, you will be responsible for leveraging CRM data insights to...


  • Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the Role:We are seeking a skilled Business Analyst with a strong background in CRM implementation and enhancement projects. You will act as the bridge between business stakeholders and technical teams, ensuring CRM solutions align with organizational goals. Working Hours: Mon-Fri Job Type: Contract (one-year) Salary Package:...

  • Business Analyst

    1 week ago


    Singapore OOM PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the roleOOm Pte Ltd is seeking an experienced Business Analyst (CRM) to join our dynamic team in the Somerset Central Region. In this full-time role, you will play a crucial part in enhancing our customer relationship management (CRM) system and processes to drive business growth and improve customer satisfaction.What you'll be...

  • Business Analyst

    3 weeks ago


    Singapore Singapore Post Full time

    Company OverviewSingapore Post is a leading logistics and postal services provider in the region. With a strong presence in Singapore and beyond, we strive to deliver exceptional customer experience through innovative solutions.About the RoleWe are seeking a highly skilled Business Analyst to join our team and contribute to the enhancement of our CRM system....

  • Business analyst

    3 weeks ago


    Singapore Johnson And Johnson Full time

    Job Number:5486External Description:Business Analyst (Contract Role)Company Description Our client is a US healthcare company with a broadly diversified business across consumer, pharmaceutical, and medical device segments. They have an annual turnover of US$70 billion, with more than 125,000 employees across 60 countries and a heritage of more than 130...


  • Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    We are seeking a highly skilled Business Intelligence Analyst to join our team at Business Edge Personnel Services PTE LTD. This is an excellent opportunity for a detail-oriented individual with strong analytical skills to contribute to the growth of our organization.Job Overview:The successful candidate will be responsible for inputting up-to-date research...


  • Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    As a SAP CRM System Analyst with Manpower Staffing Services (Singapore) PTE LTD, you will play a vital role in supporting field service engineers and business administrators in SAP CRM and ECC, as well as web-based applications.About the RoleThe ideal candidate will have experience working with technical teams, configuration, and tables. Solid experience in...


  • Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    Job Description:We are seeking a highly skilled SAP CRM and ECC Systems Analyst to join our team at Manpower Staffing Services (Singapore) Pte Ltd.About the Role:This is a challenging opportunity for an experienced analyst to work closely with field service business teams, attend strategic planning meetings, and lead requirements gathering sessions. The...


  • Singapore ANTER RECRUITMENT PTE. LTD. Full time

    About the Role:We are seeking an experienced Senior Business Intelligence Analyst to join our team at ANTER RECRUITMENT PTE. LTD.The ideal candidate will have a strong background in administering and optimizing CRM systems, with expertise in customizing and maintaining complex workflows and managing multiple stakeholders.Responsibilities include developing...


  • Singapore PAP Community Foundation Full time

    Job SummaryWe are seeking a highly skilled IT Project Lead and Business Innovator to join our team at the PAP Community Foundation.About the RoleThe ideal candidate will be responsible for driving digital innovation and implementing IT-enabled business capabilities that support our organization's strategies. This includes acting as a business analyst,...

  • Project Lead CRM

    1 month ago


    Singapore INTWO PTE. LTD. Full time

    Roles & ResponsibilitiesProject Lead CRMBrief IntroductionA Microsoft Dynamics CRM Project Lead is required to facilitate the implementation of Dynamics 365 (CRM) systems.Reporting to : Manager – CRM Division.Who We Want? Minimum of 5+ years with Dynamics or leading Microsoft D365 Solutions. Previous experience in a Project Management role. ...

  • Digital CRM Analyst

    3 weeks ago


    Singapore Tapestry Full time

    We are seeking a skilled Digital CRM Analyst to join our Customer Growth team at Tapestry. As a key member of the team, you will be responsible for analyzing and interpreting CRM data to drive business growth.Job SummaryThis role reports to the Senior Manager, Brand Marketing, E-commerce & CRM and supports the Coach SEA team in providing CRM data insights....