Freight Operations Manager

5 days ago


Singapore Gulf Agency Company Full time
Job Description

The incumbent will be responsible for the handling and execution of operations related to Oil & Gas/Energy, with focus on customer service and freight operations of all activities including air, sea, and road freight, import and export services.

You will be involved with all customer requirements from A-Z. The Principal Duties and Responsibilities include:

  • Handle jobs covering different modes of transport (air, sea, and road freight), both export and import.
  • Assist in providing prompt and accurate responses to RFQ's and any other general inquiries from GAC's overseas networks and local departments.

Taking full ownership of all operational logistics requirements from booking/pre-alert, PO management, delivery, invoicing, and customs clearance is also key. Proper cargo handling, shipping documentation, expediting, and timely alerts to agents, customers, and contractors in Singapore and beyond are essential.

Maintaining customer Standard Operation Procedures, creating job files, and invoicing to clients are vital tasks. Ensuring timely billing from vendors and verification of supplier invoices and jobs costing, as well as achieving and improving KPIs set for the department, are important objectives.

Supporting the obtaining and collation of information for tenders when necessary, customer visits when required, and performing other functions as appointed are also part of the role.



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