Reservation Coordinator

3 days ago


Singapore beBeeReservation Full time $24,000 - $42,000

Job Title: Reservation Coordinator

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  • Process and manage guest reservations, cancellations, and changes in a professional manner.">
  • Identify and meet the needs of guests by determining suitable room types and verifying availability.">
  • Explain hotel policies, including guarantees, rates, and cancellation procedures to guests.">
  • Accommodate special requests and document them accordingly.">
  • Provide information on hotel facilities and services, as well as answer questions about room accommodations.">
  • Apply sales techniques to maximize revenue and input data into the reservation system accurately.">
  • Escalate guest concerns according to established procedures.">

Required Skills and Qualifications:

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  • Education: High school diploma or equivalent is required.">
  • Work Experience: No prior work experience is necessary.">
  • Supervisory Experience: None required.">
  • Certification/License: Not applicable.">

Benefits:

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  • The opportunity to work in a dynamic and fast-paced environment.">
  • Developing strong relationships with colleagues and guests alike.">
  • Contributing to the success of the hotel team.">
  • Advancing your career in the hospitality industry.">

Others:

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  • Maintaining confidentiality and adhering to company policies.">
  • Providing excellent customer service and ensuring guest satisfaction.">
  • Participating in ongoing training and development opportunities.">
  • Embracing a culture of teamwork and mutual respect.">


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