AVP, Cards and Partnerships

2 months ago

Singapur, Singapore DBS Bank Full time

About DBS Bank

DBS Bank is a leading financial institution in Asia, dedicated to helping our customers achieve their financial goals and aspirations. As a market leader in consumer banking, we offer a wide range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans.

Job Summary

We are seeking an experienced professional to join our team as a Cards and Paylah Usage & Partnerships AVP. The successful candidate will be responsible for bringing onboard and managing strategic partners for key merchant categories, with the goal of creating positive customer journeys and driving customer usage and engagement.

Key Responsibilities

  • Develop and execute strategies to onboard and manage strategic partners for key merchant categories.
  • Work closely with internal and external stakeholders to deliver on the proposition of making DBS Cards and Paylah the preferred payment methods.
  • Manage existing partners and develop new business opportunities in key merchant categories, projects, and initiatives.
  • Take a lead role in assessing, developing proposals, and presenting to existing and new partners to create and nurture business opportunities and partnerships.
  • Define, develop, and enhance the DBS Cards and PayLah usage journeys to ensure seamless positive customer experiences.
  • Conduct business value forecasts, analysis, and partnerships negotiations.
  • Collaborate with internal stakeholders and external partners to develop and execute marketing campaigns and initiatives to achieve shared business goals.
  • Partner with cross-functional teams to develop and continuously enhance campaign processes and provide necessary analysis and documentation.
  • Track performance, report metrics, and leverage data and learnings for decision-making and identify opportunities to drive incremental growth.
  • Work with the Line Manager to develop long-term strategic initiatives.

Requirements

  • Degree Holder
  • Minimum 8+ years of experience
  • Product and Usage Management in payments or mobile payments preferred
  • Experience in payments with both consumer and merchant preferred
  • Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners
  • Proven business development/relationship management skills that drives meaningful value
  • Customer centric, able to understand and anticipate what customers need
  • Data driven with strong analytical skills and ability to collect and analyse data, establish facts, and make recommendations or decisions using data
  • Able to problem solve for internal and external parties
  • Proficient in forecasting and budgeting
  • Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams

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