AVP, Cards and Payment Partnerships

1 month ago

Singapur, Singapore DBS Bank Full time

About the Role

The Cards and Payment Partnerships AVP will be responsible for driving strategic partnerships with key merchant categories to enhance customer experiences and drive engagement.

Key Responsibilities

  • Develop and manage strategic partnerships with key merchant categories to create positive customer journeys.
  • Work closely with internal and external stakeholders to deliver on the proposition of making DBS Cards and Paylah the preferred payment methods.
  • Manage existing partners and develop new business opportunities in key merchant categories, projects, and initiatives.
  • Lead the assessment, development of proposals, and negotiations for existing and new partners to create and nurture business opportunities and partnerships.
  • Define, develop, and enhance the DBS Cards and PayLah usage journeys to ensure seamless positive customer experiences.
  • Conduct business value forecast, analysis, and partnerships negotiations.
  • Collaborate with internal stakeholders and external partners to develop and execute marketing campaigns and initiatives to achieve shared business goals.
  • Partner with cross-functional teams to develop and continuously enhance campaign processes and provide necessary analysis and documentation.
  • Track performance, report metrics, and leverage data and learnings for decision-making and identify opportunities to drive incremental growth.

Requirements

  • Degree Holder
  • Minimum of 8+ years of experience
  • Product and Usage Management in payments or mobile payments preferred
  • Experience in payments with both consumer and merchant preferred
  • Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners
  • Proven business development/relationship management skills that drives meaningful value
  • Customer centric, able to understand and anticipate what customers need
  • Data driven with strong analytical skills and ability to collect and analyse data, establish facts, and make recommendations or decisions using data
  • Able to problem solve for internal and external parties
  • Proficient in forecasting and budgeting
  • Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams

About DBS Bank

DBS Bank is a leading bank in Asia, committed to helping customers realise their dreams and ambitions. With a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, DBS is dedicated to providing customers with the best financial solutions to achieve their goals.

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