Helpdesk Technician

4 days ago


Singapore beBeeSupport Full time $3,000 - $6,000
Junior IT Helpdesk / Service Desk Support

We are seeking an IT Support Specialist to join our team. As a Junior IT Helpdesk / Service Desk Support, you will be responsible for providing technical assistance and support to end-users in a banking environment.

Key Responsibilities:

  • Act as the first point of contact for IT-related issues via phone, email, or ticketing system
  • Provide basic troubleshooting for desktops, laptops, printers, MS Office, and network connectivity issues
  • Assist with password resets and other related tasks

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic knowledge of computer hardware, software, and networking concepts

Benefits:

  • Excellent opportunity for fresh graduates or candidates with up to 1 year of IT support experience
  • Chance to build a career in IT Service Management

Work Environment:

The ideal candidate will have excellent problem-solving skills and be able to work independently. This is an entry-level position, and we are looking for candidates who are eager to learn and grow within the company.


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