Transforming Member Experiences

5 days ago

Singapore beBeeManagement Full time $90,000 - $120,000
Membership Operations Manager">

The Membership Operations Manager is responsible for overseeing the day-to-day operations of membership programs, ensuring that they run smoothly and efficiently. This includes managing staff performance, recruiting new team members, and maintaining high standards of customer service.

Mandai Wildlife Reserve is a unique wildlife and nature destination in Singapore that offers an exciting rejuvenation plan to integrate five wildlife parks with distinctive nature-based experiences, green public spaces, and an eco-friendly resort. As a key member of the team, you will play a crucial role in shaping the future of our organization and making it a world-renowned leader in wildlife conservation.

  • Key Responsibilities:
  • Manage daily membership operations to ensure seamless delivery of services
  • Recruit and train staff members to meet business needs
  • Develop and implement effective strategies to improve customer satisfaction and loyalty
  • Collaborate with other teams to achieve organizational goals and objectives
  • Monitor and report on key performance indicators (KPIs) to inform business decisions
Requirements
  • Qualifications:
  • Degree in Marketing, Communications, Business, or equivalent
  • 4-5 years of relevant experience in the service/tourism industry
  • Excellent communication and written skills
  • Dynamic team player with a positive attitude
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Join us as we strive to make a meaningful difference in the lives of our customers and contribute to the preservation of wildlife and natural habitats.

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