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Financial Industry Technical Support Professional

1 week ago

Singapore Bloomberg Full time

At Bloomberg, we ignite the power of information and technology to bring clarity to a sophisticated world. As a Customer Support and Service Expert, you'll be part of our User Support business, which is a key part of our operations.

You'll be responsible for providing exceptional customer service to a diverse range of clients, ensuring fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues. This involves the installation and setup of Bloomberg software, licenses, and logins, configuration of proprietary hardware, and other technical support for our mobile and desktop applications.

The successful candidate will collaborate with internal teams to resolve complex issues while maintaining effective communication and adherence to company standards. This is an entry-level role that requires a Bachelor's degree and up to 2 years of full-time work experience. The ideal candidate will have business proficiency and fluency in English and Bahasa Indonesia, excellent customer service skills, and a demonstrated interest in financial markets or technology.