Customer Experience

Job Title: Customer Experience LeadJob Summary: We are seeking a Customer Experience Lead to develop and implement strategies to enhance overall customer experience, ensuring satisfaction and loyalty. The ideal candidate will have a strong background in customer experience management and be able to lead and motivate a team of customer service trainers.Key...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

At PRISM+, we strive to deliver exceptional customer experiences through innovative products and services. We are seeking a seasoned Customer Experience Director to join our team, responsible for designing and optimizing customer service processes.This role requires strong leadership and management skills to lead and manage a team of customer service agents....

About SingtelSingtel is a leading telecommunications company dedicated to empowering every generation. We foster an equitable and forward-thinking work environment where employees experience a strong sense of belonging, make meaningful impact, and grow both personally and professionally.Job SummaryWe are seeking a highly skilled Customer Experience...

Roles & ResponsibilitiesBe the face of Sunday StaplesSunday Staples is a handbag and footwear brand that is quickly becoming a favourite among fashion-forward women in Singapore. With a loyal following of customers who love the brand's stylish and comfortable footwear designs, the brand is also expanding its product line to include handbags and other...

Roles & ResponsibilitiesPosition SummaryThe Customer Service Specialist will be responsible for providing exceptional customer service experience. This role involves frequent interactions and close collaborations with internal stakeholders such as the Account team and the Operational teams.Key ResponsibilitiesDevelop strong relationships with customers....

Customer Service PositionElite Entertainment Pte. Ltd. is seeking a Customer Service Manager to join their team. Requirements include 3 to 4 years' experience in the customer service line and the ability to maintain existing clients through marketing efforts. Responsibilities include meeting new clients, ensuring good customer service, and increasing...

Customer Service LeadershipWe’re seeking a seasoned Customer Experience Manager to oversee our customer service teams and drive customer satisfaction. As a key member of our team, you will be responsible for:Developing and implementing customer service strategies to enhance customer loyalty and satisfaction.Leading performance metrics and KPIs for customer...

About the RoleWe are seeking an experienced Regional Service Quality Manager to lead our efforts in delivering exceptional customer experiences across our regional operations.Key Responsibilities:Enhance end-to-end customer journeys through effective customer feedback management, stakeholder engagement, and service recovery initiatives.Organize and chair...

Roles & ResponsibilitiesOur client is actively searching for a Customer Experience Specialist to join their team!If you are a dynamic individual seeking a new career opportunity, read further!The responsibilities of this role are: Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and...

About the RoleAs a Customer Experience Leader at FUJIFILM Business Innovation Singapore, you will be responsible for driving operational excellence and building positive business and customer relationships.Key ResponsibilitiesEstablish and maintain strong relationships with internal stakeholders and external customers.Identify opportunities for improvement...

Transform Customer Connections at Diebold NixdorfWe are revolutionizing the way 75 million people interact with commerce. Join our team in creating exceptional experiences.The Customer Experience Coordinator serves as a liaison between customers, Field Operations, and internal business groups. Ensuring timely appointments and excellent customer service is...

The Customer Experience Manager is to develop and manage/lead nurturing strategy to support new car sales, aftersales activities and promote cross-selling opportunities. Reporting directly to the General Manager – Customer Experience, you will oversee the CX strategy that contributes to the revenue objective of the business. KEY RESPONSIBILITIES Lead and...

About the Role:The Head of NPS will play a pivotal role in driving customer-centric strategies across StarHub. This position is responsible for developing, implementing, and managing the StarHub's NPS program to enhance customer loyalty and satisfaction.Key Responsibilities:Develop and execute a comprehensive NPS strategy aligned with StarHub's business...

Role OverviewWe are seeking a highly motivated Customer Care Engineer to join our team in Singapore. As a key member of our organization, you will play a vital role in delivering exceptional customer service and support.About the JobThe ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and possess a passion...

Customer Experience Specialist Role OverviewThis role is all about delivering exceptional customer service by promptly addressing inquiries from customers and partners.We're looking for someone who can efficiently manage a large number of client inquiries professionally and continually assess and suggest improvements to workflows.Achieving personal and team...

Job Title: Customer Experience LiaisonWe are seeking an experienced Customer Experience Liaison to join our team at Unison Consulting Pte Ltd.About the Role:To provide exceptional customer service via multiple communication channels, ensuring timely and efficient resolution of customer inquiries.To maintain accurate records of customer interactions and...

Roles & ResponsibilitiesOur client is actively searching for a Customer Experience Specialist to join their team!If you are a dynamic individual seeking a new career opportunity, read further!The responsibilities of this role are: Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will assist the Customer Service Team Leader in managing day-to-day operations of the contact center, providing insights, advice, and approvals to technical cases escalated by our...

Snaphunt OpportunityAn exciting career opportunity within a technology solutions provider with a solid track record of innovation and growthA leadership role in the customer service sector, where you will have the chance to make a meaningful impact on our customers' experiencesThe RoleYou will be responsible for providing exceptional customer service by...