Business Systems Analyst
2 months ago
NCS is a leading technology services firm that operates across the Asia Pacific region, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people.
As a Business Systems Analyst, you will be responsible for gathering, analyzing, and formalizing user business requirements and processes, evaluating feasibility of implementation, and managing project scope.
Key Responsibilities:
- Gather, analyze, and formalize user business requirements and processes, evaluate feasibility of implementation, and manage project scope.
- Prepare project documentation, including requirement specifications and use case specifications.
- Develop technical design specifications and translate technical design into process/program specifications.
- Make changes to configurable items, including hardware, software, and documentation.
- Participate in coding and code review.
- Assist in integration testing, system testing, user acceptance testing, and implementation activities.
- Prepare user manuals and operations manuals, and plan and facilitate training for users and operators.
- Provide post-implementation support, including production support and service requests.
- Evaluate and discuss critical issues, such as scope creep, with relevant managers.
Requirements:
- Degree in Computer Science, Computer Engineering, or Information Technology related field, or IT equivalent.
- Preferably 2 or more years of IT working experience.
- Relevant system development/maintenance experience using Java/.Net-related technologies.
- Good understanding of Software Development Life Cycle (SDLC) processes.
- Ability to produce specifications for documentations and implementations.
- Experience in IT business analysis techniques.
- Self-motivated with a positive attitude, creative with excellent presentation, communication, negotiation, and interpersonal skills.
- Ability to lead, develop, and maintain respectful and trusting relationships.
- Proficient in written and spoken English.
- Able to travel as required.
Preferred Skills:
- Knowledge of cloud technologies, such as AWS and Microsoft Azure Cloud.
- Knowledge or experience in Outsystems.
- DevOps knowledge, understanding of major DevOps tools.
- Experience in incident management.
We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity - and seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
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