Customer Service Order Coordinator

5 days ago


Singapore beBeeOrder Full time $3,000 - $4,200

Role Overview

We are hiring for a Full Time Order Coordinator position in Serangoon. This role involves processing customer orders efficiently and providing excellent customer service.

  • Process orders accurately using our designated systems.
  • Respond promptly to customer inquiries via phone, email, or chat.
  • Collaborate with sales and logistics teams to ensure timely order fulfillment.
  • Maintain accurate records of customer interactions.
  • Resolve customer complaints and escalate issues when necessary.

Required Skills and Qualifications:

  • Minimum GCE 'N' or 'O' Levels or its equivalent.
  • 2 years relevant experience in Order Fulfillment.
  • Proven experience in a customer service role, preferably in the food service or hospitality industry.
  • Strong proficiency in order processing software or systems; SAP S4 is a plus.

Benefits:

  • Basic salary up to SGD 2700 per month.
  • Working hours: Monday to Friday, 8.30am to 5.45pm & Alternate Saturday, 8.30am to 12.30pm.

For this role, we require you to have working rights in Singapore and be available to work on alternate Saturdays.



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