
Order Coordinator
1 week ago
Customer Service Order Coordinator
This role plays a crucial part in efficiently managing incoming customer orders, ensuring timely processing while maintaining strong relationships with customers.
The ideal candidate will support the end-to-end order-to-cash process with a focus on accuracy and service excellence.
Key responsibilities include registering and processing customer orders received via email, phone, or other communication channels, and ensuring all orders are accurately processed and transferred to logistics for delivery.
The coordinator will serve as the first point of contact for customer inquiries, providing prompt responses and resolving basic complaints.
Maintaining proper documentation through systematic registration, filing, and archiving of customer service records is also essential.
Closing coordination with the customer service team ensures smooth administration of customer orders.
Manage purchase orders, goods receipt, and related procurement tasks.
Provide general administrative support as required.
- Ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Attention to detail and organizational skills.
- Ability to multitask and prioritize tasks effectively.
Benefits of the Role:
- Added advantages for candidates with admin / customer service / sales support/ order management experience.
- Entry-level candidates are welcome to apply.
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