Dedicated Support Associate
2 weeks ago
At our organization, we require a reliable and skilled support professional to assist the sales team in providing exceptional customer service. This role involves interacting with walk-in customers, handling phone calls, and responding to emails.Our ideal candidate will possess excellent communication and interpersonal skills, allowing them to build strong relationships with colleagues and clients alike. They will be proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook, and have a good command of both written and spoken English and Chinese.
Key Responsibilities:
- Provide administrative support to the sales team by attending to customer inquiries, handling phone calls, and responding to emails.
- Assist in daily operations such as generating invoices and submitting them via email.
- File documents and maintain accurate records of correspondence.
- Perform other ad-hoc duties as assigned by management.
Requirements:
- Singaporean or Singapore Permanent Resident status is required.
- A minimum of 1 year of relevant working experience as an Administrative Assistant is necessary.
- Strong proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Excellent interpersonal and communication skills, with a positive attitude and willingness to learn.
- Ability to work independently with minimal supervision and prioritize tasks effectively.
- Good command of both written and spoken English and Chinese.
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