Dedicated Support Associate

7 days ago


Singapore beBeeSupport Full time $4,000 - $6,000

Job Title: Dedicated Support Associate

">Job Description

As a Dedicated Support Associate, you will play a vital role in managing communication with patients, ensuring seamless interactions and timely resolutions to their queries.

Key Responsibilities:

  • Manage incoming and follow-up patient communication, including phone calls and teleconsultations.
  • Process online invoice payments to vendors and suppliers, as well as receive and trigger payments from patients.
  • Assist doctors in coordinating treatment by reviewing patient information and facilitating smooth transitions.
  • Familiarize yourself with the Plato patient management system and input patient data, follow-up visits, and invoices accurately.
Required Skills and Qualifications

To excel in this role, you should possess:

  • Excellent communication and interpersonal skills.
  • Proficiency in using the Plato patient management system.
  • Attention to detail and organizational skills.
  • Ability to work effectively in a team environment.
Benefits

We offer a competitive compensation package, opportunities for growth and development, and a supportive work environment that fosters collaboration and innovation.

Others

This is an exciting opportunity to make a meaningful impact in the lives of our patients. If you are a motivated and customer-focused individual who thrives in a dynamic environment, we encourage you to apply for this role.



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