
Dedicated Support Associate
7 days ago
Job Title: Dedicated Support Associate
">Job DescriptionAs a Dedicated Support Associate, you will play a vital role in managing communication with patients, ensuring seamless interactions and timely resolutions to their queries.
Key Responsibilities:
- Manage incoming and follow-up patient communication, including phone calls and teleconsultations.
- Process online invoice payments to vendors and suppliers, as well as receive and trigger payments from patients.
- Assist doctors in coordinating treatment by reviewing patient information and facilitating smooth transitions.
- Familiarize yourself with the Plato patient management system and input patient data, follow-up visits, and invoices accurately.
To excel in this role, you should possess:
- Excellent communication and interpersonal skills.
- Proficiency in using the Plato patient management system.
- Attention to detail and organizational skills.
- Ability to work effectively in a team environment.
We offer a competitive compensation package, opportunities for growth and development, and a supportive work environment that fosters collaboration and innovation.
OthersThis is an exciting opportunity to make a meaningful impact in the lives of our patients. If you are a motivated and customer-focused individual who thrives in a dynamic environment, we encourage you to apply for this role.
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