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Front Desk Manager
3 weeks ago
Duties encompass:
- Deliver exceptional front-desk services, ensuring a seamless guest experience.
- Monitor and improve service standards to meet guest expectations.
- Support team members in their professional growth and development.
- Participate in sales efforts to maximize revenue.
- Enhance operational efficiency and optimize room management.
Requirements:
- Familiarity with Opera system is required.
- A diploma in Hospitality Management or equivalent qualification is necessary.
- Minimum three years of experience in hotel front-office operations is preferred.
- Proficiency in English is essential for effective communication.
- Ability to work independently under pressure and adapt to changing circumstances.
- A flexible schedule including weekends and public holidays is mandatory.