Current jobs related to Customer Service Officer/Call Center Team Member - Singapore - HELIUS TECHNOLOGIES PTE. LTD.

  • Customer Service Officer

    7 days ago

    Singapore NOBILITY PLACEMENT SERVICES PTE. LTD. Full time

    Roles & Responsibilities Diploma/Degree in IT or equivalent Must have minimum 1 year of call center experience Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests). Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role. ...

  • Customer Service Officer

    1 month ago

    Singapore NOBILITY PLACEMENT SERVICES PTE. LTD. Full time

    Roles & Responsibilities Diploma/Degree in IT or equivalent Must have minimum 1 year of call center experience Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests). Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role. ...

  • Customer Service Officer

    1 month ago

    Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full time

    Roles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...

  • Customer Service Officer

    4 weeks ago

    Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full time

    Roles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...

  • Customer Service Officer

    7 days ago

    Singapore BASIL TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole - Customer Service Officer (Call Center)Work Location - Science ParkContract Period - 1 yearKey Accountabilities Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) Achievement and maintenance of customer satisfactionJob Responsibilities & Duties Attend and respond...

  • Customer Service Officer

    7 days ago

    Singapore BASIL TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole - Customer Service Officer (Call Center)Work Location - Science ParkContract Period - 1 yearKey Accountabilities Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) Achievement and maintenance of customer satisfactionJob Responsibilities & Duties Attend and respond...

  • Customer service officer

    1 month ago

    Singapore UNISON CONSULTING PTE. LTD. Full time

    Roles & Responsibilities Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) Achievement and maintenance of customer satisfaction Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant...

  • Customer service officer

    4 weeks ago

    Singapore UNISON CONSULTING PTE. LTD. Full time

    Roles & Responsibilities Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) Achievement and maintenance of customer satisfaction Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant...

  • Customer service officer/call center

    1 month ago

    Singapore HELIUS TECHNOLOGIES PTE. LTD. Full time

    Customer Service/ Call Center Officer (Banking) Work Timings: Rotational Shifts (Morning and Afternoon Shifts) Job Requirements: 1. Diploma Freshers/Fresh Graduates are welcome to apply. Job Role and Responsibilities: Achieve set Customer Center targets (KPIs) while upholding service quality. Ensure accuracy and compliance for customer requests. Promote the...

  • Customer Service

    4 weeks ago

    Singapore TANGSPAC CONSULTING PTE LTD Full time

    Roles & ResponsibilitiesCustomer Service, Call Center 12months initial contract Pasir Panjang, SG •Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences•Follow-up on all outstanding incidents/cases•Logged all calls...

  • Customer Service

    1 month ago

    Singapore TANGSPAC CONSULTING PTE LTD Full time

    Roles & ResponsibilitiesCustomer Service, Call Center 12months initial contract Pasir Panjang, SG •Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences•Follow-up on all outstanding incidents/cases•Logged all calls...

  • Customer Service Officer

    2 weeks ago

    Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Service Officer (Call Centre) - 1 Year Contract - SingaporeAre you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via...

  • Customer Service Officer

    2 weeks ago

    Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Service Officer (Call Centre) - 1 Year Contract - SingaporeAre you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via...

  • Senior Customer Service Officer

    4 months ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob DescriptionWe are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us...

  • Senior Customer Service Officer

    4 weeks ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob DescriptionWe are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us...

  • Customer Call Centre Officer

    4 weeks ago

    Singapore SEACARE MANPOWER SERVICES PTE LTD Full time

    Roles & Responsibilities Job Scope:- Calling of members on arrears to pay up arrears amount- Getting members to come down to branch office to fill in GIRO form- Explaining modes of payment and explain step by step Requirements: Able to speak mandarin & dialectsBe patient Secondary School QualificationAble to commence work immediately, 2 months...

  • Customer Call Centre Officer

    1 month ago

    Singapore SEACARE MANPOWER SERVICES PTE LTD Full time

    Roles & Responsibilities Job Scope:- Calling of members on arrears to pay up arrears amount- Getting members to come down to branch office to fill in GIRO form- Explaining modes of payment and explain step by step Requirements: Able to speak mandarin & dialectsBe patient Secondary School QualificationAble to commence work immediately, 2 months...

  • Nobility Placement Services Pte. Ltd. | Customer Service Officer

    56 minutes ago

    Singapore Nobility Placement Services Pte. Ltd. Full time

    Job Description Attend and respond to incoming calls, emails, and call-back requests, live chats (if applicable to the supported project), within service levels to deliver pleasant customer experiences. Follow up on all outstanding incidents/cases. Log all calls reported into the case management system. Maintain and accurately update customer inquiries,...

  • Customer Service Officer, Call Centre

    4 weeks ago

    Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Handle inbound calls for client account servicing, product inquiries, and helpdesk support. Follow through on case handling and maintain compliance with confidentiality standards. Overtime may be required based on workload.Job Requirements Minimum education of ITE or 'O' levels;. Experience in call centers,...

  • Customer Service Officer, Call Centre

    1 month ago

    Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Handle inbound calls for client account servicing, product inquiries, and helpdesk support. Follow through on case handling and maintain compliance with confidentiality standards. Overtime may be required based on workload.Job Requirements Minimum education of ITE or 'O' levels;. Experience in call centers,...

Customer Service Officer/Call Center Team Member

1 month ago

Singapore HELIUS TECHNOLOGIES PTE. LTD. Full time

We are seeking an enthusiastic and customer-focused Customer Service Officer/Call Center Team Member to join our team at Helius Technologies Pte Ltd.

About the Role:

The successful candidate will be responsible for achieving set Customer Service targets while upholding high service quality standards. They will also ensure accuracy and compliance for customer requests, promote the Bank's products and services through cross-selling, and assist customers in transitioning to the digital platform based on their preferences.

Key Responsibilities:

  • Achieve set Customer Service targets (KPIs) while maintaining exceptional service quality.
  • Evaluate and resolve customer inquiries and complaints efficiently.
  • Develop and implement strategies to increase sales of bank products and services.
  • Provide personalized support to customers in transitioning to the digital banking platform.

Requirements:

To succeed in this role, you must have a diploma or be a fresh graduate with excellent communication and interpersonal skills. Additionally, you should possess strong analytical and problem-solving abilities, be able to work in a fast-paced environment, and demonstrate a willingness to learn and adapt quickly.

What We Offer:

As a valued member of our team, you can expect a competitive salary ranging from SGD 35,000 to SGD 45,000 per annum, depending on your qualifications and experience. You will also enjoy a comprehensive benefits package, including medical insurance, paid annual leave, and opportunities for professional growth and development.

Working Environment:

You will be working in a dynamic and supportive team environment, where you will have the opportunity to collaborate with colleagues from diverse backgrounds and expertise. Our office is equipped with state-of-the-art technology and facilities, providing a comfortable and efficient workspace.