Executive Store Leader
3 days ago
INTERTEK MANPOWER RESOURCES PTE. LTD. is seeking a highly skilled and experienced Executive Store Leader to oversee the daily operations of our retail store, drive business growth, and ensure exceptional customer satisfaction.
Salary & Benefits
The estimated annual salary for this position is SGD $80,000 - SGD $120,000, depending on experience and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package, including medical and dental insurance, paid time off, and opportunities for career advancement.
Responsibilities & Duties
- Develop Business Strategies: Develop and implement effective business strategies to increase customer traffic, boost sales, and optimize profitability.
- Lead Sales Team: Train, motivate, mentor, and provide feedback to sales staff to meet sales goals and targets.
- Customer Satisfaction: Ensure high levels of customer satisfaction through excellent service, proactive problem-solving, and continuous improvement.
- Store Administration: Complete store administration tasks, ensure compliance with policies and procedures, and maintain accurate records.
- Visual Merchandising: Maintain outstanding store condition and visual merchandising standards to create an attractive and engaging shopping environment.
- Trend Analysis: Analyze buying trends, customer needs, and profits to inform business decisions and drive growth.
- Innovation: Propose innovative ideas to increase market share, improve processes, and enhance customer experience.
- Performance Appraisals: Conduct regular performance appraisals to assess training needs, build career paths, and recognize employee achievements.
- Conflict Resolution: Deal with all issues that arise from staff or customers in a fair, transparent, and respectful manner.
Required Skills & Qualifications
- Mentoring: Proven ability to mentor and develop team members to achieve their full potential.
- Manpower Planning: Strong skills in manpower planning, including recruitment, training, and talent development.
- Visual Merchandising: Expertise in visual merchandising, including display design, store layout, and product placement.
- Appraisals: Proficiency in conducting performance appraisals, including goal setting, feedback, and coaching.
- Housekeeping: Excellent housekeeping skills, including inventory management, stock control, and waste reduction.
- Inventory Management: Strong understanding of inventory management principles, including forecasting, ordering, and stock replenishment.
- Mathematics: Basic mathematical skills, including calculations, data analysis, and reporting.
- Administration: Proficiency in administrative tasks, including record-keeping, reporting, and compliance.
About Us
INTERTEK MANPOWER RESOURCES PTE. LTD. is a leading provider of human resources solutions, dedicated to helping businesses succeed in today's competitive market. We offer a dynamic work environment, opportunities for career growth, and a commitment to excellence in all aspects of our operations.
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