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Luxury Lifestyle Manager

2 months ago

Singapur, Singapore Aspire Lifestyles Full time
Job Summary

We are seeking a highly skilled and experienced Luxury Lifestyle Manager to join our team at Aspire Lifestyles. As a key member of our concierge team, you will be responsible for delivering exceptional customer service and unique solutions to our high and ultra-high net worth clients.

Key Responsibilities
  • Travel Consultation: Provide expert advice and guidance to clients on their travel needs, ensuring accurate and timely information is provided.
  • Outbound Calls: Initiate outbound calls to clients in compliance with program requirements, building strong relationships and delivering exceptional service.
  • Brand Ambassador: Represent our clients' brands in a professional manner, promoting their market profile and building trust with clients.
  • Multi-Tasking: Prioritize tasks in a fast-paced environment, ensuring seamless delivery of services to clients.
  • Customer Experience: Strive to provide the best possible customer experience, seeking opportunities to exceed client expectations.
Requirements
  • Customer Service Experience: 1+ years of experience in customer service, preferably in travel, tourism, hospitality, retail, or hotel/guest services.
  • Communication Skills: Strong communication skills in English, with the ability to communicate effectively with clients and colleagues.