Senior Security and Crisis Management Leader

The role of Regional Security and Crisis Management Lead plays a critical part in ensuring the safety and security of personnel, assets, and operations within the region. This position covers 10 countries and 31 'In-Scope Sites' + On Demand Sites if required.

This individual will act as the security domain expert within the regional E&PS organization, using their expertise to support the development and implementation of regional and site security strategies aligned to the J&J Global Security strategies, standards, and policies. They will also ensure a coordinated and effective response to potential incidents.

Maximising communication and customer leadership skills, this person will foster partnerships between E&PS, Global Security, and security partners to drive alignment across the organization and enable J&J to effectively respond to a constantly changing security landscape.

Supporting crisis management efforts in the region, this role takes a proactive approach to identifying and mitigating risks to ensure business continuity during times of potential disruption. Working closely with customers across J&J to develop and implement effective response plans, this role ensures the organization is well-prepared to navigate potential crises.

Job Responsibilities:

• Security (Approximate Percentage of Time 70%):
  • Partner with Global Security and E&PS security peers to develop the Regional security partnership strategies,
  • Input into security training strategy and programs developed by the J&J Global Security team,
  • Provide regional oversight of security contract and vendor management activities,
  • Partner closely with Global Security, who own the overall security strategy, standards, and business engagement regarding their introduction and compliance, to ensure timely dissemination, understanding, and execution of new/updated security policies, standards, and risk ratings within the FM organization,
  • Partner with regional security provider to identify and develop innovative ideas,
  • Identification and development of insights for security-related trends, including their impact on the organization and services required,
  • Provide SME support to FM regional organization for contractor governance, performance management, and continuous improvement,
  • Ensure risk assessments and event root cause analysis are performed according to J&J Global Security Standards,
  • Partner with Security provider, Global Security, and E&PS timely for closure of corrective and preventive actions,
  • Provide SME support the FM regional organization to develop and implement regional partnership implementation strategies,
  • Act as the regional E&PS security SME to provide input and support all key site service delivery management activities, including issue escalation,
  • Work with organizational peers to share lessons learned, best practice insights, and regional trends,

Crisis Management (Approximate Percentage of Time 30% ):

• During crisis events, crisis management responsibilities will supersede security-related duties,
• Lead Regional CMT meetings, establish clear decision-making processes and action management, establish mechanisms to gather real-time information during a crisis and update on activity to RCMT, GCMT, and senior leaders as appropriate,
• Participation as a Core CMT member for all activated LCMTs to guide and introduce Regional SME support to address emerging critical issues,
• Lead After Action Reviews (AAR) to recognize and address lessons learned for all deactivated CMTs and other ongoing CMT activity in Region to enable continuous improvement of crisis management protocols,
• In collaboration with CM PMO, support proactive development of threat-specific crisis management strategies to prepare for anticipated risks in Region, including resource allocation and training as required,
• Partner with the Core Regional CMT (E&PS Regional Lead, Global Security Regional, Lead, One HR Regional Lead, Global Corporate Affairs Regional Lead, and ISRM Regional Lead) during active crises to agree live crisis management approach,
• Lead assessment of reported incidents and threats with Core Regional CMT to determine realized or potential impacts to the company that may necessitate activation of a CMT. Communicating recommended response to reported incidents to Regional CMT and senior leaders,
• Lead socialization and training events to roll out updated CM Playbook in Region,
• Maintain a digital registry of CMT networks for all markets/sub-regions and sites in Region and lead ongoing training program to maintain capability (i.e., new CMT members),
• Ensure standard application of the J&J Crisis Management process, resources, and digital tools in running crisis across the Region in connection with the CM PMO,
• Participate in quarterly Crisis Council Governance process to review crisis response effectiveness in preparedness strategies,

Required Skills and Qualifications:

• Bachelor's degree preferred or other relevant qualification/s (e.g., Associate's Degree, Certified Protection Professional (CPP) Certified Physical Security Professional, Certified Fraud Examiner, Crisis Management Certifications).
• 5+ years of related experience in a security management role, preferably within a global organization.
• Experience in developing and implementing security strategies, policies, and procedures.
• Proven experience in security operations, including conducting risk assessments, incident response, corporate investigations, root cause analysis, and leading after-action reviews to identify and mitigate future risks.
• Excellent communication and presentation skills.
• Full proficiency in English.
• Experience in crisis management planning, response, and recovery preferred.
• Preferred Related Industry Experience: Pharmaceutical, (Petro)Chemical, Medtech, Private Security.
• This position is Singapore based and may require up to 25% travel.