FM Regional Security and Crisis Management Lead

Roles & Responsibilities

The Regional Security and Crisis Management role will report into the Senior Director, E&PS APAC Regional Lead and will play a critical role in ensuring the safety and security of J&J's personnel, assets and operations within the region. Covers 10 countries and 31 'In-Scope Sites' + On Demand Sites if required.

Acting as the security domain expert within the regional E&PS organization, using their expertise to support the development and implementation of regional and site security strategies, aligned to the J&J Global Security strategies, standards and policies, and ensure a coordinated and effective response to potential incidents.

Maximising their communication and customer leadership skills, the individual will foster partnerships between E&PS, Global Security and security Partners to drive alignment across the organization and enable J&J to effectively respond to a constantly changing security landscape

Supporting crisis management efforts in region, taking a proactive role in identifying and mitigating risks to ensure business continuity during times of potential disruption. Working closely with customers across J&J to develop and implement effective response plans, ensuring the organization is well-prepared to navigate potential crises. The role will guide response efforts to contain incidents as they arise and will conduct detailed post-incident reviews to identify lessons learned, improve future preparedness, and drive continuous improvement.

Job Responsibilities:

Security (Approximate Percentage of Time 70%):

• Partner with Global Security and E&PS security peers to develop the Regional security partnership strategies
• Input into security training strategy and programs developed by the J&J Global Security team
• Provide regional oversight of security contract and vendor management activities.
• Partner closely with Global Security, who own the overall security strategy, standards and business engagement regarding their introduction and compliance, to ensure timely dissemination, understanding and execution of new/updated security policies, standards and risk ratings within the FM organization
• Partner with regional security provider to identify and develop innovative ideas
• Identification and development of insights for security related trends, including their impact on the organization and services required
• Provide SME support to FM regional organization for contractor governance, performance management and continuous improvement
• Ensure risk assessments and event root cause analysis are performed according to J&J Global Security Standards
• Partner with Security provider, Global Security and E&PS timely for closure of corrective and preventive actions
• Provide SME support the FM regional organization to develop and implement regional partnership implementation strategies
• Act as the regional E&PS security SME to provide input and support all key site service delivery management activities including issue escalation
• Work with organizational peers to share lessons learned, best practice insights and regional trends

Crisis Management (Approximate Percentage of Time 30% ):

• During crisis events, crisis management responsibilities will supersede security-related duties
• Lead Regional CMT meetings, establish clear decision-making processes and action management, establish mechanisms to gather real-time information during a crisis and update on activity to RCMT, GCMT and senior leaders as appropriate
• Participation as a Core CMT member for all activated LCMTs to guide and introduce Regional SME support to address emerging critical issues
• Lead After Action Reviews (AAR) to recognise and address lessons learned for all deactivated CMTs and other ongoing CMT activity in Region to enable continuous improvement of crisis management protocols
• In collaboration with CM PMO, support proactive development of threat specific crisis management strategies to prepare for anticipated risks in region, including resource allocation and training as required
• Partner with the Core Regional CMT (E&PS Regional Lead, Global Security Regional, Lead, One HR Regional Lead, Global Corporate Affairs Regional Lead and ISRM Regional Lead) during active crises to agree live crisis management approach
• Lead assessment of reported incidents and threats with Core Regional CMT to determine realized or potential impacts to the company that may necessitate activation of a CMT. Communicating recommended response to reported incidents to Regional CMT and senior leaders.
• Lead socialization and training events to roll out updated CM Playbook in Region
• Maintain a digital registry of CMT networks for all markets/sub-regions and sites in Region and lead ongoing training program to maintain capability (i.e. new CMT members)
• Ensure standard application of the J&J Crisis Management process, resources and digital tools in running crisis across the region in connection with the CM PMO
• Participate in quarterly Crisis Council Governance process to review crisis response effectiveness in preparedness strategies

Job Requirements:

• Bachelor's degree preferred, or other relevant qualification/s (e.g. Associate's Degree, Certified Protection Professional (CPP) Certified Physical Security Professional, Certified Fraud Examiner, Crisis Management Certifications.)
• 5 + years of related experience in a security management role, preferably within a global organization
• Experience in developing and implementing security strategies, policies, and procedures
• Proven experience in security operations, including conducting risk assessments, incident response, corporate investigations, root cause analysis, and leading after-action reviews to identify and mitigate future risks
• Excellent communication and presentation skills
• Full proficiency in English
• Experience in crisis management planning, response, and recovery preferred
• Preferred Related Industry Experience: Pharmaceutical, (Petro)Chemical, Medtech, Private Security
• This position is Singapore based and may require up to 25% travel.

Tell employers what skills you have

Security Operations
Business Continuity
Physical Security
Root Cause Analysis
Security Training
PMO
Security Management
Security Strategy
Vendor Management
Preparedness
Fraud
Crisis Management
Petrochemical
Delivery Management
Service Delivery

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