FM Regional Security and Crisis Management Lead

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Job Function:

Environmental Health, Safety (EH&S) and Facilities Services (FS)

Job Sub Function:

Facilities Management & Planning

Job Category:

People Leader

All Job Posting Locations:

Shanghai, China, Singapore, Singapore

Job Description:

The Regional Security and Crisis Management role will report into the Senior Director, E&PS APAC Regional Lead and will play a critical role in ensuring the safety and security of J&J's personnel, assets and operations within the region. Covers 10 countries and 31 'In-Scope Sites' + On Demand Sites if required.

Acting as the security domain expert within the regional E&PS organization, using their expertise to support the development and implementation of regional and site security strategies, aligned to the J&J Global Security strategies, standards and policies, and ensure a coordinated and effective response to potential incidents.

Maximising their communication and customer leadership skills, the individual will foster partnerships between E&PS, Global Security and security Partners to drive alignment across the organization and enable J&J to effectively respond to a constantly changing security landscape

Supporting crisis management efforts in region, taking a proactive role in identifying and mitigating risks to ensure business continuity during times of potential disruption. Working closely with customers across J&J to develop and implement effective response plans, ensuring the organization is well-prepared to navigate potential crises. The role will guide response efforts to contain incidents as they arise and will conduct detailed post-incident reviews to identify lessons learned, improve future preparedness, and drive continuous improvement.

Job Responsibilities:

Security ( Approximate Percentage of Time 70%):

• Partner with Global Security and E&PS security peers to develop the Regional security partnership strategies
• Input into security training strategy and programs developed by the J&J Global Security team
• Provide regional oversight of security contract and vendor management activities.
• Partner closely with Global Security, who own the overall security strategy, standards and business engagement regarding their introduction and compliance, to ensure timely dissemination, understanding and execution of new/updated security policies, standards and risk ratings within the FM organization
• Partner with regional security provider to identify and develop innovative ideas
• Identification and development of insights for security related trends, including their impact on the organization and services required
• Provide SME support to FM regional organization for contractor governance, performance management and continuous improvement
• Ensure risk assessments and event root cause analysis are performed according to J&J Global Security Standards
• Partner with Security provider, Global Security and E&PS timely for closure of corrective and preventive actions
• Provide SME support the FM regional organization to develop and implement regional partnership implementation strategies
• Act as the regional E&PS security SME to provide input and support all key site service delivery management activities including issue escalation
• Work with organizational peers to share lessons learned, best practice insights and regional trends

Crisis Management (Approximate Percentage of Time 30% ):

• During crisis events, crisis management responsibilities will supersede security-related duties
• Lead Regional CMT meetings, establish clear decision-making processes and action management, establish mechanisms to gather real-time information during a crisis and update on activity to RCMT, GCMT and senior leaders as appropriate
• Participation as a Core CMT member for all activated LCMTs to guide and introduce Regional SME support to address emerging critical issues
• Lead After Action Reviews (AAR) to recognise and address lessons learned for all deactivated CMTs and other ongoing CMT activity in Region to enable continuous improvement of crisis management protocols
• In collaboration with CM PMO, support proactive development of threat specific crisis management strategies to prepare for anticipated risks in region, including resource allocation and training as required
• Partner with the Core Regional CMT (E&PS Regional Lead, Global Security Regional, Lead, One HR Regional Lead, Global Corporate Affairs Regional Lead and ISRM Regional Lead) during active crises to agree live crisis management approach
• Lead assessment of reported incidents and threats with Core Regional CMT to determine realized or potential impacts to the company that may necessitate activation of a CMT. Communicating recommended response to reported incidents to Regional CMT and senior leaders.
• Lead socialization and training events to roll out updated CM Playbook in Region
• Maintain a digital registry of CMT networks for all markets/sub-regions and sites in Region and lead ongoing training program to maintain capability (i.e. new CMT members)
• Ensure standard application of the J&J Crisis Management process, resources and digital tools in running crisis across the region in connection with the CM PMO
• Participate in quarterly Crisis Council Governance process to review crisis response effectiveness in preparedness strategies

Job Requirements:

• Bachelor's degree preferred, or other relevant qualification/s (e.g. Associate's Degree, Certified Protection Professional (CPP) Certified Physical Security Professional, Certified Fraud Examiner, Crisis Management Certifications.)
• 10+ years of related experience in a security management role, preferably within a global organization
• Experience in developing and implementing security strategies, policies, and procedures
• Proven experience in security operations, including conducting risk assessments, incident response, corporate investigations, root cause analysis, and leading after-action reviews to identify and mitigate future risks
• Excellent communication and presentation skills
• Full proficiency in English
• Experience in crisis management planning, response, and recovery preferred
• Preferred Related Industry Experience: Pharmaceutical, (Petro)Chemical, Medtech, Private Security
• This position is Singapore based and may require up to 25% travel.