Security & Crisis Management Lead, APAC

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

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Caring for the world, one person at a time, inspires and unites the people of Johnson & Johnson. We embrace research and science – bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. We have more than 275 operating companies in more than 60 countries, with more than 128,700 employees. Our worldwide headquarters is in New Brunswick, New Jersey, USA.

J&J's Engineering & Property Services (E&PS) organization provides end to end leadership and management of J&J's global building footprint, with a significant influence across the J&J Enterprise. The people of E&PS share the ability and responsibility to plan, design, build, and run a future footprint with one common goal: enable growth for Innovative Medicine and Med Tech. E&PS provides innovative workplaces where employees can collaborate and grow by delivering flexible site solutions which enable our business to best serve our customers, patients, and the global community. We are enabling Johnson and Johnson by literally building the future.

The Regional Security and Crisis Management role will report into the Senior Director, E&PS APAC Regional Lead and will play a critical role in ensuring the safety and security of J&J's personnel, assets and operations within the region. Covers 10 countries and 31 'In-Scope Sites' + On Demand Sites if required.

Acting as the security domain expert within the regional E&PS organization, using their expertise to support the development and implementation of regional and site security strategies, aligned to the J&J Global Security strategies, standards and policies, and ensure a coordinated and effective response to potential incidents.

Maximising their communication and customer leadership skills, the individual will foster partnerships between E&PS, Global Security and security Partners to drive alignment across the organization and enable J&J to effectively respond to a constantly changing security landscape

Supporting crisis management efforts in region, taking a proactive role in identifying and mitigating risks to ensure business continuity during times of potential disruption. Working closely with customers across J&J to develop and implement effective response plans, ensuring the organization is well-prepared to navigate potential crises. The role will guide response efforts to contain incidents as they arise and will conduct detailed post-incident reviews to identify lessons learned, improve future preparedness, and drive continuous improvement.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit

Security:

• Partner with Global Security and E&PS security peers to develop the Regional security partnership strategies

• Input into security training strategy and programs developed by the J&J Global Security team

• Provide regional oversight of security contract and vendor management activities.

• Partner closely with Global Security, who own the overall security strategy, standards and business engagement regarding their introduction and compliance, to ensure timely dissemination, understanding and execution of new/updated security policies, standards and risk ratings within the FM organization

• Partner with regional security provider to identify and develop innovative ideas

• Identification and development of insights for security related trends, including their impact on the organization and services required

• Provide SME support to FM regional organization for contractor governance, performance management and continuous improvement

• Ensure risk assessments and event root cause analysis are performed according to J&J Global Security Standards

• Partner with Security provider, Global Security and E&PS timely for closure of corrective and preventive actions

• Provide SME support the FM regional organization to develop and implement regional partnership implementation strategies

• Act as the regional E&PS security SME to provide input and support all key site service delivery management activities including issue escalation

• Work with organizational peers to share lessons learned, best practice insights and regional trends

Crisis Management:

• During crisis events, crisis management responsibilities will supersede security-related duties

• Lead Regional CMT meetings, establish clear decision-making processes and action management, establish mechanisms to gather real-time information during a crisis and update on activity to RCMT, GCMT and senior leaders as appropriate

• Participation as a Core CMT member for all activated LCMTs to guide and introduce Regional SME support to address emerging critical issues

• Lead After Action Reviews (AAR) to recognise and address lessons learned for all deactivated CMTs and other ongoing CMT activity in Region to enable continuous improvement of crisis management protocols

• In collaboration with CM PMO, support proactive development of threat specific crisis management strategies to prepare for anticipated risks in region, including resource allocation and training as required

• Partner with the Core Regional CMT (E&PS Regional Lead, Global Security Regional, Lead, One HR Regional Lead, Global Corporate Affairs Regional Lead and ISRM Regional Lead) during active crises to agree live crisis management approach

• Lead assessment of reported incidents and threats with Core Regional CMT to determine realized or potential impacts to the company that may necessitate activation of a CMT. Communicating recommended response to reported incidents to Regional CMT and senior leaders.

• Lead socialization and training events to roll out updated CM Playbook in Region

• Maintain a digital registry of CMT networks for all markets/sub-regions and sites in Region and lead ongoing training program to maintain capability (i.e. new CMT members)

• Ensure standard application of the J&J Crisis Management process, resources and digital tools in running crisis across the region in connection with the CM PMO

• Participate in quarterly Crisis Council Governance process to review crisis response effectiveness in preparedness strategies 

Education:

Bachelor's degree preferred, or other relevant qualification/s (e.g. Associate's Degree, Certified Protection Professional (CPP) Certified Physical Security Professional, Certified Fraud Examiner, Crisis Management Certifications.)

Required Knowledge, Skills and Abilities:

(Include any required computer skills, certifications, licenses, languages, etc.)

• years of related experience in a security management role, preferably within a global organization

• Experience in developing and implementing security strategies, policies, and procedures

• Proven experience in security operations, including conducting risk assessments, incident response, corporate investigations, root cause analysis, and leading after-action reviews to identify and mitigate future risks Working knowledge of Microsoft Office suite

• Excellent communication and presentation skills

• Full proficiency in English

Preferred Related Industry Experience (if applicable):     

• Experience in crisis management planning, response, and recovery preferred

• Preferred Related Industry Experience: Pharmaceutical, (Petro)Chemical, Medtech, Private Security