Embedded Crisis Manager

5 days ago

Singapore Control Risks Full time

As part of a regional team, embedded within a high-profile technology-sector client, the Crisis Manager will provide structured and unified incident command, manage large-scale events that may adversely impact people and business operations, and return the business to normal operations.

**Responsibilities**:
Preparedness:

- Identify potential risks and crises specific to the South-East Asia region and the broader APAC region.
- Develop plans and processes tailored to regional nuisances.
- Maintain situational awareness and monitoring of the risk environment in APAC.
- Establish strong relationship with stakeholders in the region to increase program awareness.

Crisis Prevention and Preparation:

- Organize and conduct annual trainings such as table-top exercises, drills, and simulations with senior leadership.
- Maintain a Crisis Management Team roster with clearly defined roles and responsibilities.

Crisis Response:

- Act as the primary point of escalation within the South-East Asia region.
- Triage and advise the APAC Lead on the need for activation of the crisis response framework.
- Support crisis activations as directed by the APAC Lead

Post-Crisis Analysis and Recovery:

- Conduct After Action Reviews to assess the effectiveness of a response.
- Implement improvements based on lessons learned from crisis events.
- Support business continuity efforts and help the company recover and return to normal operations as required.

**Requirements**:

- Bachelor’s degree in a relevant field such as Political Science, International Studies, Risk Management, or related
- Minimum of 2 years of experience in crisis management, risk management, intelligence, security, government, or a related field.
- Exceptional knowledge of the risk environment in the South-East Asia region and APAC.
- Excellent writing skills (writing sample will be requested)
- Proven experience in managing high-pressure situations or crises.
- Outstanding communication, leadership, and decision-making skills.
- Strong organizational and project management abilities.
- Ability to work effectively with cross-functional teams and stakeholders across multiple time zones.
- Knowledge of industry-specific regulations and standards.

Preferred Qualifications:

- Master’s degree in a related field.
- Certification in crisis management, business continuity, disaster recovery, or security (e.g., CBCP, CISSP, CISM, PMP, MBCI).
- Experience working at scale in large enterprises / blue-chip companies.
- Knowledge of other languages spoken within the South-East Asia region.
- Experience with crisis management tools and rapid notification systems.

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