Senior Manager Regional Security and Crisis Response

Regional Security and Crisis Management Lead

The Regional Security and Crisis Management role will report into the Senior Director, E&PS APAC Regional Lead and will play a critical part in ensuring the safety and security of personnel, assets, and operations within the region. Covers 10 countries and 31 'In-Scope Sites' + On Demand Sites if required.

This individual will act as the security domain expert within the regional E&PS organization, using their expertise to support the development and implementation of regional and site security strategies, aligned to the J&J Global Security strategies, standards, and policies, and ensure a coordinated and effective response to potential incidents.

This role will foster partnerships between E&PS, Global Security, and security Partners to drive alignment across the organization and enable J&J to effectively respond to a constantly changing security landscape

This individual will support crisis management efforts in the region, taking a proactive role in identifying and mitigating risks to ensure business continuity during times of potential disruption. Working closely with customers across J&J to develop and implement effective response plans, ensuring the organization is well-prepared to navigate potential crises. The role will guide response efforts to contain incidents as they arise and will conduct detailed post-incident reviews to identify lessons learned, improve future preparedness, and drive continuous improvement.

Responsibilities:

• Partner with Global Security and E&PS security peers to develop the Regional security partnership strategies.
• Input into security training strategy and programs developed by the J&J Global Security team.
• Provide regional oversight of security contract and vendor management activities.
• Partner closely with Global Security, who own the overall security strategy, standards, and business engagement regarding their introduction and compliance, to ensure timely dissemination, understanding, and execution of new/updated security policies, standards, and risk ratings within the FM organization.
• Partner with regional security provider to identify and develop innovative ideas.
• Identification and development of insights for security-related trends, including their impact on the organization and services required.
• Provide SME support to FM regional organization for contractor governance, performance management, and continuous improvement.
• Ensure risk assessments and event root cause analysis are performed according to J&J Global Security Standards.
• Partner with Security provider, Global Security, and E&PS timely for closure of corrective and preventive actions.
• Provide SME support to the FM regional organization to develop and implement regional partnership implementation strategies.
• Act as the regional E&PS security SME to provide input and support all key site service delivery management activities including issue escalation.
• Work with organizational peers to share lessons learned, best practice insights, and regional trends.

• During crisis events, crisis management responsibilities will supersede security-related duties.
• Lead Regional CMT meetings, establish clear decision-making processes and action management, establish mechanisms to gather real-time information during a crisis, and update on activity to RCMT, GCMT, and senior leaders as appropriate.
• Participation as a Core CMT member for all activated LCMTs to guide and introduce Regional SME support to address emerging critical issues.
• Lead After Action Reviews (AAR) to recognize and address lessons learned for all deactivated CMTs and other ongoing CMT activity in Region to enable continuous improvement of crisis management protocols.
• In collaboration with CM PMO, support proactive development of threat-specific crisis management strategies to prepare for anticipated risks in Region, including resource allocation and training as required.
• Partner with the Core Regional CMT (E&PS Regional Lead, Global Security Regional Lead, One HR Regional Lead, Global Corporate Affairs Regional Lead, and ISRM Regional Lead) during active crises to agree live crisis management approach.
• Lead assessment of reported incidents and threats with Core Regional CMT to determine realized or potential impacts to the company that may necessitate activation of a CMT. Communicating recommended response to reported incidents to Regional CMT and senior leaders.
• Lead socialization and training events to roll out updated CM Playbook in Region.
• Maintain a digital registry of CMT networks for all markets/sub-regions and sites in Region and lead ongoing training program to maintain capability (i.e., new CMT members).
• Ensure standard application of the J&J Crisis Management process, resources, and digital tools in running crises across the Region in connection with the CM PMO.
• Participate in quarterly Crisis Council Governance process to review crisis response effectiveness in preparedness strategies.

Bachelor's degree preferred, or other relevant qualification/s (e.g., Associate's Degree, Certified Protection Professional (CPP), Certified Physical Security Professional, Certified Fraud Examiner, Crisis Management Certifications)

5+ years of related experience in a security management role, preferably within a global organization

Experience in developing and implementing security strategies, policies, and procedures

Proven experience in security operations, including conducting risk assessments, incident response, corporate investigations, root cause analysis, and leading after-action reviews to identify and mitigate future risks

Excellent communication and presentation skills

Full proficiency in English

Experience in crisis management planning, response, and recovery preferred

Preferred Related Industry Experience: Pharmaceutical, (Petro)Chemical, Medtech, Private Security

This position is Singapore based and may require up to 25% travel