Global Mobility Program Coordinator

2 days ago

Singapore beBeeProgram Full time $60,000 - $80,000

We are seeking a highly skilled and motivated Program Coordinator to support our international clientele based out of Singapore.

Job Description

The Program Coordinator will work closely with business leaders and Human Resources team to provide administrative and consultative services to support client mobility programs. This includes supporting regional and global pre-assignment initiatives, managing shared mailboxes, and acting as first level of review on escalations from Envoys, Recruiters, and HR partners.

This role requires flexibility to shift times and offers a hybrid working model with work from home available. We encourage all employees to discuss their needs with their People leaders to ensure a smooth work experience.

Key Responsibilities
  1. Support regional and global client directed pre-assignment initiatives such as reporting needs, group move planning, specialized program support, data queries, status updates on cost estimate or initiation requests, pre-initiation call/service authorization requests, and systems testing.
  2. Manage shared mailbox by filtering and redirecting incoming requests and tasks. Ensure all information is provided to determine course of action.
  3. Act as first level of review on escalations from Envoys, Recruiters, and HR partners and ensure all information is provided to determine course of action.
  4. Prepare and deliver relocation agreements and support cost estimate work as needed.
Required Skills and Qualifications
  • Minimum 3 years' experience in relocation and customer-facing roles.
  • Ability to handle multiple tasks in high-volume, high-intensity, and fast-paced environments.
  • Strong communication skills including ability to take ambitious questions and understand the need and respond thoughtfully.
  • Uncompromising commitment and attention to detail.
  • Ability to adapt and flex to various situations with patience, determination, and persistence to troubleshoot client issues.
  • Must be a team player.
  • Strong computer skills including excellent analytical skills and proficiency in Excel.
Benefits

We offer flexible hybrid working models, flexible core hours policy, and trust & communication Is key to this model. We also have invested in benefits to its employees across health & wellbeing and financial rewards.

Why Work for Us?

We are a dynamic company that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. At our organization, innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business.

Our culture is built around strong, collaborative people in a dynamic environment of mutual respect, support, and passion for the brand and product.

We believe diversity and inclusion are part of our service and therefore are part of our DNA. Our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identity.

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