
Field Service Engineer Position Available
1 week ago
Job Title: Marine Systems Engineer
Our organization is looking for a skilled Marine Systems Engineer to join our team. The successful candidate will be responsible for attending onboard maintenance, inspections, repairs, troubleshooting, and modification activities.
Key Responsibilities:
- Attend onboard for maintenance, inspection, repair, troubleshooting, and modification activities.
- Manage field activities, job scheduling, and service coordination.
- Resolve malfunctions and oversee repairs and technical improvements.
- Install new systems and technology on-site.
- Ensure proper maintenance and safe operation of onsite equipment.
- Supervise and direct technicians/engineers during service assignments.
- Prepare detailed service reports including job progress, working/traveling time, technical advice, and recommendations.
- Provide job progress updates to superiors in a timely manner.
- Deliver technical support and training for customers, service agents, and internal teams.
- Arrange necessary parts, drawings, and documentation for service agents.
- Maintain tools in safe working condition to ensure service quality.
- Develop manuals and support documents to share technical experience with other engineers.
- Collaborate with cross-functional teams to achieve service and project objectives.
- Gather and share customer feedback with internal teams to support service improvement.
- Review maintenance lists and service reports for sales support.
- Cover all responsibilities of a Technician when required.
- Undertake any other ad-hoc tasks or assignments as directed.
Required Skills and Qualifications:
- Diploma/ Degree in Marine/Electrical/Mechanical or related field
- 3 - 5 years of electrical experience
- Strong eagerness to learn and acquire skills for new products, systems, and tasks
- Capable of handling customer technical support via email, phone, or messenger services
- Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Teams)
- Knowledge in Marine Engines (Electrical, Mechanical, Hydraulic, or Pneumatic systems)
Benefits:
Others:
To apply, please send your updated resume.
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