
Insurance Claims Expertise Wanted
2 days ago
Ambitious Claim Specialist Wanted
Job Purpose:
To drive the efficient management of motor insurance claims by guiding claimants, coordinating with internal and external stakeholders, and ensuring optimal claims recovery and defense to minimize company losses.
Responsibilities
- Manage accident reporting and explain claims process to customers (e.g., Bus Captain, Taxi/Private Hire Vehicle Hirer, Relief driver, etc.).
- Exercise effective claims management to achieve KPI targets for claims results.
- Work with the team to ensure company losses are recovered from third parties or to defend claims arising from road accidents.
- Coordinate with workshops and relevant parties to liaise with third party insurers/workshops, solicitors, and passengers on behalf of SMRT Buses / Strides Premier Fleet of Vehicles.
- Coordinate and liaise with relevant departments in pursuit of any claim.
Qualifications & Work Experience:
Certificate or Diploma in General Insurance is preferred. Minimum 2 years' experience in processing motor insurance claims. The ideal candidate will be a results-oriented and effective team player with attention to detail and business processes in a dynamic environment. Strong analytical skills to identify causes of problems and recommend solutions. Good negotiation, problem-solving, and communication skills (written and verbal).
PC Skills:
Proficient in Microsoft Windows, Word, Outlook, and Excel.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
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