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Healthcare Associate

2 months ago

Singapore NHG DIAGNOSTICS Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Senior/Patient Service Associate at NHG Diagnostics. As a key member of our laboratory and radiography sections, you will be responsible for providing exceptional patient service, managing appointments, and performing administrative duties.

Key Responsibilities
  • Provide excellent customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Manage patient appointments, ensuring smooth and efficient scheduling processes.
  • Perform administrative tasks, including data entry, filing, and maintaining accurate records.
  • Collaborate with laboratory and radiography teams to ensure seamless patient flow and efficient operations.
  • Communicate effectively with patients, colleagues, and management to resolve issues and improve patient satisfaction.
Requirements
  • Minimum N level with 3-5 years of relevant working experience in the healthcare industry.
  • Positive and good team player with a pleasant disposition.
  • Able to communicate with Mandarin-speaking patients when needed and work well in a fast-paced environment.
  • Excellent customer service and communication skills.
  • Basic computing knowledge and proficiency in relevant software applications.
What We Offer

As a Senior/Patient Service Associate at NHG Diagnostics, you will have the opportunity to work in a dynamic and patient-centered environment, developing your skills and expertise in customer service, administration, and teamwork. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.