Healthcare Service Ambassador
3 weeks ago
As a committed member of the National Healthcare Group PTE LTD team, you will play a vital role in providing exceptional customer service to patients and support services at various service touch points in a polyclinic. Your key responsibilities will include attending to patient queries, resolving challenges, promoting and educating health services/programmes, and facilitating a pleasant patient experience with our services including patient registration, appointment making, billing collection, and etc.
Requirements
- Polytechnic Diploma, GCE 'A' / 'O' / 'N' level or Higher / NITEC qualification
- Good communication skills in English and a local language/dialect
- Good Team player with a passion for service excellence
- Pleasant disposition, personality and good interpersonal skills
- Ability to multitask and work in a fast-paced and dynamic environment
- Ability to commit to 5.5 days work week (Monday to Saturday)
- Posses analytical and problem solving skills
- Detailed oriented self-starter
- Preferably has supervisory experience in managing/ guiding junior Patient Service Associates
Tell employers what skills you have
Ability to Multitask
Able To Multitask
Microsoft Office
Interpersonal Skills
Healthcare
Good Communication Skills
Cashiering
Administrative Support
Team Player
Customer Service
Disposition
Scheduling
Service Excellence
Appointment Scheduling
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