Patient Service Associate

2 months ago


Singapore NATIONAL HEALTHCARE GROUP POLYCLINICS Full time
Roles & Responsibilities

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?


As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.


You will provide prompt and excellent frontline services to patients including patients’ registration, handing patients’ enquiries, appointment scheduling and collection of payments in a fast-paced environment.


We are on the lookout for passionate individuals who are keen in bringing a smile to our patients


So if you have what we are looking for, we want you

  • GCE 'A'/ 'O'/ 'N' level or NITEC qualification
  • Good communication skills in English and a local language/dialect
  • Good Team player with a passion for service excellence
  • Pleasant disposition, personality and good interpersonal skills
  • Ability to multi task and work in a fast-paced and dynamic environment
  • Ability to commit to 5.5 days work week (Mondays to Saturdays)

We regret that only shortlisted applicants will be notified.


Tell employers what skills you have

Able To Multitask
Interpersonal Skills
Healthcare
Good Communication Skills
Cashiering
Communication Skills
Team Player
Customer Service
Appointment Scheduling
Work in a Fast Paced Environment
Able To Work Independently

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