Front Desk Associate

1 day ago


Singapore DOWN FOR MORE PTE. LTD. Full time
Job Title: Front Desk

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk staff member at Down For More PTE. LTD.

Key Responsibilities:
  • Provide exceptional customer service to clients, ensuring a positive and relaxed experience.
  • Manage customer-based enquiries, including email and ad-hoc requests and complaints.
  • Ensure a strong understanding of current promotions, pricing structures, and sales lines to effectively communicate with clients.
  • Compile client feedback and assist in ideating solutions for areas of improvement.
  • Maintain a clean and organized studio environment, including front desk areas, practice rooms, changing rooms, and toilets.
  • Complete daily tasks and ensure facilities are working well and refilled sufficiently.
  • Train incoming front desk staff and ensure they are well-versed in Hapana Core & Grow, Strong Pilates App, and the Strong Website.
Requirements:
  • Commit to 40 hours/week, including one day each weekend (Saturday and/or Sunday).
  • Minimum 1 year working experience in a customer-facing role.
  • Responsible, proactive, and a strong team player.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • A competitive salary and benefits package.


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