Customer Service Experience Manager

ResponsibilitiesAs a Contact Centre Manager, your responsibilities will include:Managing process improvement projects relating to our CRM systemWorking closely with stakeholders to ensure that requirements are metEnsuring compliance with service standards and monitoring quality metricsContributing towards shaping customer interactionsAdditionally, you will...

**Join Our Team:**The National Library Board (NLB) is seeking a highly motivated and experienced professional to join our team as a Service Delivery Manager. In this role, you will play a key part in shaping the future of our libraries and enhancing the services we offer to our community.**Responsibilities:**Develop and implement service delivery initiatives...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

At the Public Service Division, we are committed to delivering exceptional customer experiences. As a Contact Centre Manager, you will play a crucial role in shaping our service delivery standards and ensuring that our customers receive top-notch support.The Contact Centre team oversees the contact centre support requirements for various programmes and...

Roles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...

At Hasa Ket Logistics, we are dedicated to providing exceptional service to our clients. Our ideal candidate will be a skilled Customer Experience Manager, responsible for handling customer inquiries and resolving issues efficiently.The successful candidate will possess strong communication skills, proficiency in MS Office and CRM software, and the ability...

What We OfferA dynamic and supportive work environment that encourages collaboration and innovation.Ongoing training and development opportunities to help you grow professionally and personally.A competitive salary and benefits package that reflects your value to our organization.

About Us:JM Vistec Systems Pte Ltd is a dynamic company offering innovative solutions.Job Summary:We are seeking an experienced professional to fill the role of Customer Experience Manager. The successful candidate will be responsible for providing excellent customer service, managing administrative tasks, and coordinating logistics operations.Main...

About the JobWe are looking for a Customer Operations Lead who is highly autonomous, possesses a 'can do' attitude, and thrives in a fast-paced work environment. As a member of our AWS Global Field Operations team, you will play a key role in providing an outstanding customer experience by facilitating the overall program management, scheduling,...

Key ResponsibilitiesThe Commercial Manager will be responsible for:Driving Business GrowthDevelop and execute commercial strategies that align with company objectives.Identify and capitalize on new revenue streams and growth opportunities.Collaborate with cross-functional teams to improve operational efficiency.Leading Pricing StrategiesLead pricing...

Roles & ResponsibilitiesPosition SummaryProvides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor. Drives result by developing and executing short term action plans and long-term strategies. Leads brand initiatives to create an excellent Associate and customer experience while meeting and...

Key Responsibilities:Assisting customers with product selection and purchasesHandling cash and card transactions accuratelyReplenishing and maintaining store displays and inventoryProviding a warm and welcoming environment for all customersAdhering to store policies and proceduresWhat We're Looking For:Previous experience in a retail or customer service...

About the RoleWe are seeking an experienced Customer Service Representative to join our team at SG Gymnastics Academy Pte Ltd. As a key member of our staff, you will be responsible for providing exceptional service to our clients, including parents, students, and visitors. Your primary duties will include:Main Responsibilities• Deliver professional and...

Job OverviewThis Is An IT Support Group is seeking a skilled Customer Experience Manager to lead our Executive Club Lounge team. The successful candidate will be responsible for delivering exceptional hospitality services, managing day-to-day operations, and ensuring seamless guest experiences.Key Responsibilities:Manage the guest journey from pre-arrival to...

Job Overview:We are seeking a highly skilled and experienced individual to join our team as a Customer Care Officer.This role involves managing the day-to-day operations of our customer service team, ensuring that all customers receive exceptional service and support.

About the RoleThis is an IT support group looking for a highly skilled Customer Order Management Representative to join our team in Tuas South, Singapore.The Customer Order Management Representative Level IV acts as an extension of management, ensuring a positive customer experience while being the representative of management to others.Provides proactive...

Role Overview : As a Customer Experience & CRM Manager , you will be the key person in managing customer feedback , improving service quality , and maintaining strong relationships with our customers. You’ll handle feedback cases , ensure prompt resolutions , and work closely with internal teams to enhance customer satisfaction . Your insights will shape...

Professional Services Singapore, Singapore Req.Num.: 28455Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with senior-level customers? If so, you will thrive on our team which values collaboration,...