Luxury Guest Experience Manager

7 days ago

Singapore beBeeHospitality Full time $60,000 - $85,000
Perfect Stay Coordinator

The role of a Perfect Stay Coordinator involves creating an exceptional guest experience by delivering personalized services and tailored recommendations throughout their stay.

This position requires strong interpersonal skills, excellent communication abilities, and the capacity to multitask in a fast-paced environment.

  • Coordinate guest arrivals and departures, ensuring seamless check-in/check-out processes
  • Provide proactive assistance and customized recommendations to guests, catering to their preferences and needs
  • Maintain open communication with guests before, during, and after their stay to address any requests or concerns
  • Collaborate with housekeeping and maintenance teams to ensure the highest standards of cleanliness and quality
  • Manage special requests and arrangements for guests, including in-residence dining and exclusive events
  • Ensure compliance with hospitality protocols and procedures, prioritizing guest safety and satisfaction
  • Contribute valuable insights and feedback to management to enhance guest experiences and elevate service standards

Talent Profile:

  • Degree in Hospitality or related field
  • Experience as a Butler in luxury establishments
  • Exceptional customer service skills with a focus on personalized attention
  • Strong verbal and written communication skills
  • Ability to prioritize tasks and manage multiple responsibilities in a dynamic environment
  • Familiarity with local attractions and activities preferred

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