Customer Success Partner

1 week ago


Singapore beBeeCustomerSuccess Full time $4,000 - $8,000

Job Description

We are looking for a skilled professional to join our team as a customer success associate. As a key member of our organization, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

Your Responsibilities:

  • Provide seamless onboarding experience to new customers
  • Understand client goals and provide tailored support towards their kitchens' go-live plan
  • Develop deep relationships with customers through regular proactive check-ins on their business health level and development plan
  • Serve as the primary point of contact for your accounts responsible for inbound inquiries and work with internal stakeholders to provide answers and solutions
  • Manage escalations efficiently while maintaining a high level of customer satisfaction
  • Act as the customer's advocate internally surface issues to internal teams to ensure our customers' feedback is represented and solutions are prioritized
  • Ensure customers are paying their invoices on-time and engage proper stakeholders when late

The Ideal Candidate:

To succeed in this role, you should have excellent communication and interpersonal skills, be able to work well under pressure, and have a strong ability to multitask. You should also have a passion for delivering exceptional customer experiences and a willingness to learn and adapt to new situations.

What We Offer:

We offer a competitive salary package, opportunities for career growth and development, and a dynamic work environment that values innovation and collaboration. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.



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