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HR Specialist: Conflict Resolution and Employee Relations

3 weeks ago

Singapore beBeeExpert Full time $90,000 - $120,000

Employee relations specialists play a vital role in fostering a positive and productive work environment.

Key Responsibilities
  • Guidance and Compliance:
  • Provide expert guidance to management on employee relations matters, ensuring compliance with relevant laws and regulations.
  • Investigation:
  • Conduct thorough investigations into complex HR-related employee grievances and ethics cases, resolving conflicts and recommending appropriate actions.
  • Consultation:
  • Handle consultation actions such as TUPE, collaborating with external partners as needed.
  • Terminations:
  • Manage sensitive and in-depth involuntary terminations, working closely with stakeholders in certain countries.

The specialist will also be responsible for administering and facilitating work agreements between works councils, unions, employees, and managers, supporting FIS Works Council leaders/presidents, drafting proposals, and communicating between parties and unions as appropriate. They will investigate complaints raised to the works councils, manage workplace relationships between employees, management, and unions, serve as a point of contact for labor inspections and queries, and deliver training programs for managers and employees on employee relations topics, such as conflict resolution and effective communication.

Required Skills and Qualifications
  • Conflict Resolution/Negotiation: Ability to mediate disputes and negotiate agreements effectively.
  • Knowledge of Employment Laws: In-depth understanding of local and international employment laws and regulations.
  • Problem Solving: Strong analytical skills to identify issues and develop effective solutions.
  • Empathy: Ability to understand and share the feelings of others, fostering a supportive work environment.
  • Active Listening: Excellent listening skills to fully understand and address employee concerns.
  • Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively.
  • Organizational Abilities: Exceptional organizational skills to manage multiple tasks and priorities efficiently.
  • Strategic Oversight: Ability to provide strategic direction and oversight in employee relations matters.
  • Compliance Expertise: Strong knowledge of compliance requirements to ensure adherence to laws and regulations.
  • Employment Law Knowledge: Demonstrating a working knowledge of employment law.
  • Microsoft Office Proficiency: Proficiency in Microsoft Office applications, such as Excel and Word.
  • Confidentiality: Demonstrating an ability to work with confidential information.
  • Market Awareness: Clear understanding of and strong focus on the external market, competitors, regulatory, and marketplace trends.
  • Attention to Detail: Attention to detail, analytical/reasoning, interpersonal, organizational, and problem-solving skills.
  • Cross-Functional Teamwork: Ability to work effectively in a cross-functional team environment.
  • Data Analysis: Ability to draw accurate conclusions from raw data.
  • Interpersonal Skills: Ability to interface with all levels of employees.
  • Flexibility: Ability to prioritize, multi-task, and maintain flexibility in a fast-paced, changing environment.
  • Relationship Building: Ability to establish and maintain effective working relationships with employees, vendors, clients, and the public.
  • Judgment and Business Acumen: Sound judgment, business acumen, influencing skills, and proactive approach to effectively address sensitive employee issues.
Benefits
  • A dynamic and collaborative work environment that fosters growth and development.
  • Opportunities for professional and personal development through access to resources and training programs.
  • The chance to make a meaningful impact in your career and contribute to a forward-thinking organization.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

IT Services and IT Consulting, Financial Services

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