Policy Administration Executive

5 days ago


Singapore Hong Leong Group Full time
About the Role
Hong Leong Assurance Berhad is seeking a skilled Policy Administration professional to join our team. As a key member of our organization, you will be responsible for managing insurance policy administration effectively.

Key Responsibilities
- Perform supervisory duties to ensure effective coordination and accomplishment of Section activities.
- Authorize daily submissions and complete cases within departmental Service Level Agreements (SLAs).
- Review, verify, approve, and process requests for cases within specified guidelines and service commitments.
- Liaise with branches via calls, memos, or emails on changes in processes and guidelines.
- Participate in quality improvement projects aligned with Company objectives, implementing, monitoring, and reviewing processes to enhance quality, productivity, and efficiency.

Requirements
- Strong communication and coordination skills.
- Excellent attention to detail and problem-solving abilities.
- Proficient in using computer systems and software applications.
- Minimum 2 years of experience in Life insurance policy administration or a similar role.
- Relevant experience with insurance regulations and policies.
- Bachelor's Degree, Post Graduate Diploma, or Professional Degree related to Life Insurance/Fund Management Investment Analysis/Australian Certified Superannuation Specialist.

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