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Operations Relationship Manager

1 week ago

Singapore Spiral Transportation & Services Pte Ltd Full time
About the Role

Spiral Transportation & Services Pte Ltd is a leading logistics company seeking a highly skilled and experienced Operations Relationship Manager to join our team.

The primary responsibility of this role is to build and maintain strong relationships with our customers, ensuring that their needs are met and exceeded.

  • Build and maintain good rapport with customers to fulfil their requirement
  • Prepare job sheets for account's department to generate customers' invoices

Responsibilities

  • Coordinate with customers on shipment and delivery enquires
  • Liaise with different internal department & external contractor when required

Requirements

  • Customer service oriented, team player with initiative and willing to take on responsibilities
  • Able to work independently and resolve issues arising from late deliveries, customer complaints, etc.