Ground Operations Specialist

12 hours ago

Singapore beBeeCustomerExperience Full time

Rising customer expectations and increased complexities of hub operations require a skilled professional to manage SQ's ground operations.

The SIN Hub Manager is responsible for ensuring safe, effective, and efficient execution of operations to deliver the highest standards in hub punctuality, connections, and customer experience.

  • Flight On-Time Performance/Punctuality Management

The manager will work collaboratively with handling agents and airport stakeholders to achieve operational outcomes. This role requires strong leadership and coordination skills to ensure seamless passenger servicing and flight handling.

The SIN Hub Manager will be the authority and final point of resolution for all servicing and lapses on the ground. They will also work closely with Manager Hub Control to develop and implement strategies to improve operational efficiency.

This role presents an exciting opportunity for a motivated and detail-oriented individual to make a meaningful impact on SQ's ground operations. The successful candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

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