Workplace Experience Lead
10 hours ago
Transforming the Workplace Experience
JLL is seeking a skilled Workplace Experience Lead to join our team in Singapore. As a key member of our team, you will be responsible for delivering exceptional occupant and guest experiences within our assigned portfolio.
Key Responsibilities:
- Develop and implement strategies to enhance the workplace experience, focusing on human-centric and engagement-driven approaches.
- Manage and lead a team of professionals to deliver outstanding service quality and meet or exceed client expectations.
- Collaborate with cross-functional teams, including security, amenities, and landlords, to ensure seamless service delivery.
- Develop and maintain relationships with clients, stakeholders, and vendors to ensure alignment with business objectives.
- Monitor and analyze key performance indicators to drive continuous improvement and optimize service delivery.
Requirements:
- Minimum 5 years of experience in facility management, hospitality, or a related field.
- Excellent communication, analytical, and problem-solving skills.
- Ability to adapt to a fast-paced environment and prioritize multiple tasks effectively.
- Strong leadership and team management skills, with a focus on employee engagement and development.
- Proven track record of delivering exceptional client service and meeting or exceeding key performance indicators.
What We Offer:
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and benefits package.
- The chance to work with a global leader in real estate and investment management.
How to Apply:
If you are a motivated and experienced professional looking to take your career to the next level, please submit your application, including your resume and a cover letter, to [insert contact information].
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