
Program Manager
2 weeks ago
This role involves providing exceptional support to the programme management function in a new MSc programme targeting adult learners.
About the RoleThe incumbent will be responsible for ensuring that the programme runs smoothly and effectively, while maintaining its integrity. This includes aligning with SOPs set for the rest of the MSc programmes and delivering service excellence to adult learners.
- Ensure overall programme management, including data analysis and student feedback.
- Closely work with the academic departments to coordinate course outlines, timetables, and registrations.
- Manage student records, track progress, and respond promptly to learner matters.
- Coordinate faculty engagement, teaching support, and exam processing.
- Prepare and compile student feedback reports.
To succeed in this role, you will need:
- A Bachelor degree from a reputable institution, with at least 5 years of relevant experience in managing academic programmes.
- High level written and oral communication skills.
- Experience working in cross-cultural settings, with a keen appreciation of documentation.
- Able to manage multiple tasks and deadlines with accuracy.
- Strong team player with emotional and cultural quotient.
- Proficient in Microsoft Office applications.
This role offers a competitive salary and benefits package commensurate with your experience.
Location and DepartmentYou will be based at our Kent Ridge Campus, within the School of Business, Dean's Office.
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