Hospital Front Desk Liaison

2 weeks ago


Singapore beBeeHospital Full time $40,000 - $60,000

Job Title: Hospital Front Desk Liaison

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  • Front desk staff are responsible for performing visitor registration, concierge services and information counter duties.

Key Responsibilities:

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Key Performance Indicators:

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  • Assist in kiosk registration, queue management, entry and exit access via gantries">
    • Attend to patients/ visitors' enquiries and feedback">
      • Provide wayfinding and wheelchair assistance">

Benefits:

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  • Ensure work areas are in operation in accordance to assigned operating hours">
    • To retrieve and restock wheelchairs at concierge area as well as information counters">

Required Skills & Qualifications:

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  • Any other relevant duties as and when assigned by the Superior.">

Troubleshooting skills are essential for this role. The ideal candidate will also have proficiency in Microsoft Office and a passion for delivering exceptional customer experience.

Additionally, we require applicants with skills in Concierge Services, Advertising, Data Analysis, Customer Experience, Wayfinding, Service Recovery, B2B, Cashiering, Administrative Support, Team Leadership, Team Player, Customer Service, Scheduling and Appointment Scheduling.


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