Hostel Operations Manager

3 days ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Job Overview

The Supreme HR Advisory Pte. Ltd seeks an experienced professional to fill the role of Assistant Head, a position that requires exceptional leadership and management skills.

Job Description

This is a pivotal role within our organization, overseeing daily operations at our hostel facility. Key responsibilities include:

  • Management Function:
    • Supervise staff in accordance with established Standard Operating Procedures (SOPs).
    • Ensure alignment among team members regarding our overall philosophy.
    • Manage staff relationships with residents and stakeholders.
    • Maintain staff morale, motivation, and discipline within the department.
    • Develop and monitor staff competency through training.
    • Assist in budget and manpower allocation.
    • Lead and support departmental meetings as needed.
    • Foster trauma-informed practices in daily interactions.
    • Coach new employees effectively.
    • Achieve department goals.
  • Role Function:
    • Cover shift staff roles when necessary.
    • Plan fair rosters catering to daily operations.
    • E nsure adherence to SOPs.
    • Coach staff to perform their roles effectively.
    • Coordinate with other departments when necessary.
    • Manage and oversee required documentation.
    • Assist in report preparation and submission.
    • Review and update SOPs as required.
    • Oversight on investigation processes.
    • Oversight on hostel processes.
  • Development Function:
    • Support HOD in assigned roles and functions.
    • Contribute to planning staff development.
    • Implement new processes to meet Ministry requirements.
  • Taskforce Involvement:
    • Lead taskforces within the department.
    • Represent the department in inter-department taskforces.


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