
Digital Engagement Lead
3 days ago
Key Responsibilities:
- Promote engaging experiences through one-on-one and group interactions to achieve national performance metrics.
- Optimize the deployment of development assets for various training engagement touchpoints.
- Ensure the success of outreach and/or training engagement activities, including participant registration and coordination with partners.
- Grow and oversee the establishment and management of digital clubs.
- Train teams to deliver required services and adhere to the Authority's Code of Conduct and Service Standards.
- Manage incidents and service recovery.
Qualifications & Requirements:
- Leadership: Ability to lead and manage a team of assistant managers, development assets, and associates.
- Communication: Excellent communication and interpersonal skills to interact with team members, partners, and stakeholders.
- Strategic Planning: Ability to plan and execute outreach and training engagement activities.
- Problem-Solving: Ability to manage incidents and service recovery.
- Team Management: Ability to ensure team members are trained and conduct themselves according to the Authority's Code of Conduct and Service Standards.
-
Digital Engagement Head
2 days ago
Singapore Citi Full timeWork as a key driver to lead, coach, support the Singapore teams to deliver ambitious digital growth with some examples as below: mobile banking adoptions, digital usage, digital commercialization, and service migrations. Key deliverables Drive engagement E2E programs to meet the scorecards every month Partner with wider stakeholders to expand engagement...
-
Digital Engagement Manager
2 days ago
Singapore Citi Full timeThe Digital Engagement team is responsible for driving Citi’s key digital metrics such as mobile banking adoptions, digital usage, digital onboarding processes, and service migrations. The role also contribute to growing portfolio usage via commercialization of the digital assets. To suit this role, you are extremely result focus and passionate about...
-
Team Head
2 days ago
Singapore Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us - Platform Development & Management: Lead the strategy, development, and ongoing management of our digital engagement platform, ensuring seamless integration with our mobile app and other relevant systems. This includes defining platform requirements, selecting technology partners,...
-
Lead, Customer Engagement
2 weeks ago
Singapore AIA Full timeAt AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...
-
Digital Engagement Executive
3 days ago
Singapore beBeeDigital Full time $80,000 - $120,000Job Description:The Digital Engagement Manager will drive the centralization of digital initiatives to streamline projects, minimize duplication of work and promote best practices.Key ResponsibilitiesCoordinate communication between teams to share marketing best practices.Streamline the localization process for all digital projects.Bridge the gap between...
-
Digital Engagement Intern
17 hours ago
Singapore WWF Full time**Major Functions**: This role is part of the Digital team at WWF International Communications and Marketing Division based in Singapore, reporting to the Global Social Media & Digital Communications Specialists. The role is also part of the cross-functional Earth Hour global team. Be part of a dynamic and diverse team - where the primary role is to assist...
-
Assistant Director
2 days ago
Singapore Ministry of Defence Singapore Full timeYou are responsible for overseeing the strategic planning, research, and content production for selected MINDEF/SAF-related social media channels. This includes engaging target audiences on defence, security, and national issues. You also manage the administration of these channels and leading a team of digital engagement strategists and social media...
-
Digital Engagement Specialist Sg
5 days ago
Singapore CIMB Group Full time**Responsibilities** Lead the curation and generation of new ideas based on data, analytics, insights, market trends on leading practices on digital engagement especially on conversational engagement solutions (e.g. bots) Drive development of new business proposal and business case Responsible in designing engagement strategies that will drive digital...
-
Digital Engagement Lead
6 days ago
Singapore Johnson & Johnson Full timeJohnson & Johnson is currently recruiting for a Digital Engagement Lead - Q&C (APAC) (New Consumer Health Company). This position will be located in Singapore, India, or remote. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas,...
-
Engagement & Loyalty Specialist
1 week ago
Singapore Newfold Digital Full timeAs the Engagement & Loyalty Specialist, you are responsible for implementing and optimising engagement, retention, and loyalty marketing campaigns/projects across the various brands of Newfold Digital. Your objective is to increase ABPU, upsell/cross-sell revenue, customer lifetime value, and customer tenure.- Implement and execute engagement, retention, and...