Guest Service Representative

2 days ago


Singapur, Singapore Marina Bay Sands Full time

Job Summary

This role is part of the Box Office team within the Entertainment department at Marina Bay Sands. The team provides ticket sales services and operational support for various attractions and events.

Key Responsibilities

  • Process ticket sales transactions efficiently and accurately using the computer-based ticketing system.
  • Provide excellent customer service to guests, responding to inquiries and resolving issues in a timely manner.
  • Perform daily opening, closing, and reconciliation of sales made through self-service ticketing kiosks.
  • Train and guide ticketing casual staff to ensure seamless operations.
  • Address incidents or escalate to the supervisor as needed.

Requirements

  • At least one year of relevant experience in retail, ticketing, or events.
  • Fluent English language skills; proficiency in other languages is an asset.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office applications.
  • Pleasant attitude, cheerful demeanor, and ability to work in a fast-paced environment.
  • Ability to work rotating shifts, including weekends and public holidays.

Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhering to and abiding by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.



  • Singapur, Singapore Ascott International Management Pte Ltd Full time

    Job Title: Guest Service RepresentativeJob Summary:We are seeking a highly motivated and service-oriented Guest Service Representative to join our team at Ascott International Management Pte Ltd. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our...


  • Singapur, Singapore Ascott International Management Pte Ltd Full time

    {"Job Title: Guest Service Representative Job Summary: We are seeking a highly skilled Guest Service Representative to join our team at Ascott International Management Pte Ltd. As a key member of our front desk team, you will be responsible for providing exceptional service to our residents and ensuring a seamless stay experience. Responsibilities: *...


  • Singapur, Singapore Ascott International Management Pte Ltd Full time

    {"Job Title": "Guest Service Representative", "Job Summary": "We are seeking a highly skilled Guest Service Representative to join our team at Ascott International Management Pte Ltd. As a key member of our front desk team, you will be responsible for providing exceptional service to our residents, ensuring their stay with us is memorable and enjoyable.",...


  • Singapur, Singapore Far East Organization Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at The Outpost Hotel Sentosa. As a key member of our Front Office team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide prompt and courteous...


  • Singapur, Singapore Ascott International Management Pte Ltd Full time

    Job Title: Guest ServiceJob Summary:We are seeking a highly motivated and service-oriented Guest Service professional to join our team at Ascott International Management Pte Ltd. As a Guest Service representative, you will be responsible for providing exceptional customer service to our residents, ensuring their stay with us is comfortable and...


  • Singapur, Singapore Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRespond to guest inquiries and requests in a timely and...


  • Singapur, Singapore Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Marriott International. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesAnswer and respond to guest inquiries and requests in a timely and...


  • Singapur, Singapore The Standard Hotel Full time

    Job Title: Guest Service ExecutiveAt The Standard Hotel, we are seeking a highly skilled and dedicated Guest Service Executive to join our team. As a key member of our Front Office department, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide warm and...


  • Singapur, Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a skilled Guest Service Agent to join our team at Marina Bay Sands. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesConduct thorough cleaning of guestrooms, including replacing linens, towels,...


  • Singapur, Singapore Far East Organization Full time

    Job SummaryWe are seeking a highly skilled Guest Service Officer to join our team at Far East Organization. As a key member of our residence team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesCollaborate closely with the Residence Manager to achieve excellent guest...


  • Singapur, Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a skilled Guest Service Agent to join our team at Marina Bay Sands. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesConduct thorough cleaning of guestrooms, including replacing linens, towels,...


  • Singapur, Singapore Marriott International Full time

    Job Summary:The Guest Services Officer is responsible for providing exceptional customer service to hotel guests, ensuring a seamless and memorable experience. This role requires a high level of attention to detail, effective communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register guests into the system,...


  • Singapur, Singapore Accor Full time

    Accor: Transform Your Career in HospitalityAre you prepared to join a dynamic team at Accor, where we are committed to providing exceptional service and creating memorable experiences for our guests? Our front desk team plays a crucial role in ensuring that every visitor feels welcomed and valued.Position Summary:Greet and assist guests during the check-in...


  • Singapur, Singapore Far East Organization Full time

    Job SummaryWe are seeking a highly skilled and courteous Guest Service Officer to join our team at Far East Organization. As a key member of our residence team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide prompt and efficient service to guests,...


  • Singapur, Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a skilled Guest Service Agent to join our team at Marina Bay Sands. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring the highest level of service standards.Key ResponsibilitiesConduct thorough room cleaning and maintenance, including linen replacement,...


  • Singapur, Singapore Ascott International Management Pte Ltd Full time

    Job Title: Executive, Guest ServiceJob Summary:We are seeking a highly skilled and service-oriented Guest Service Executive to join our team at Ascott International Management Pte Ltd. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our residents.Key...


  • Singapur, Singapore Far East Organization Full time

    Key ResponsibilitiesCollaborate closely with the Residence Manager to ensure seamless guest experiences.Deliver exceptional customer service, responding promptly and professionally to guest inquiries, requests, and concerns.Manage cashiering functions and adhere to the residence's Standard Policies & Procedures.Maintain excellent guest relations at all...


  • Singapur, Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a highly organized and customer-focused Guest Service Agent to join our team at Marina Bay Sands. As a key member of our laundry team, you will be responsible for ensuring the smooth operation of our uniform inventory and providing exceptional service to our team members and guests.Key ResponsibilitiesSort and organize uniforms for...


  • Singapur, Singapore Marina Bay Sands Full time

    JOB SCOPE Accountable for managing food and beverage requests and delivering service to patrons. Ensure a welcoming and exceptional experience for all guests. Collaborate with fellow team members to prepare and organize the dining areas for service, ensuring that all necessary supplies and utensils are adequately stocked and checked before service...


  • Singapur, Singapore Accor Full time

    At Accor, we are looking for a dedicated Service Operator to enhance our guest experience. As a key representative, you will be responsible for addressing guest inquiries and fulfilling their needs, thereby ensuring a high level of satisfaction.Key Responsibilities:Deliver precise information regarding hotel amenities and nearby attractionsAddress guest...