Guest Service Representative
1 month ago
Job Summary
We are seeking a skilled Guest Service Agent to join our team at Marina Bay Sands. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities
- Conduct thorough cleaning of guestrooms, including replacing linens, towels, and guest supplies, and ensuring the bathroom is spotless.
- Notify the Housekeeping Management or Engineering Department of any maintenance or repair needs.
- Respond promptly to guest requests and communicate effectively with them.
- Anticipate guest needs, maintain positive guest relations, and ensure guest satisfaction at all times.
Requirements
- Excellent customer service, communication, and interpersonal skills are essential.
- At least 2 years' experience in a similar role is preferred.
- Ability to work a flexible shift and lift heavy objects.
Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhering to and abiding by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.
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