Watchmaker, Asia South
1 month ago
The Watch Technician, Asia South, is a key member of the Hermès Horloger team responsible for the technical aspects of watch repair and maintenance.
Key Responsibilities:- Diagnose and repair watches under repair or overhaul, adhering to watchmaking standards and lead times set by Hermès Horloger.
- Perform battery changes, quick services, bracelet/strap changes, and other interventions as required.
- Polish and buff watch exteriors, ensuring a high level of quality and attention to detail.
- Conduct final checks on watches and clocks under repair or overhaul, meeting Hermès quality standards.
- Manage stock watch maintenance, adhering to requirements defined in the Hermès Horloger Customer Service Charter.
- Perform administrative tasks, including drawing up quotes, recording and tracking repairs via Hermès Care, and contributing to good components stock management.
- Advise sales personnel and the Hermès Horloger sales team on technical issues and customer watch repairs and maintenance.
- Advanced Watchmaking-Repair training or Wostep training.
- At least 3 years' successful experience working as an After-Sales Watchmaker.
- Solid experience in repair and maintenance of basic mechanical movements, such as ETA 2892, ETA 2000, and Sellita SW300.
- Experience in repair and maintenance of mechanical movements with small complications, such as Chronograph (ETA 7750 or 2894), Moon phase, Extra-thin movement, Large Hour GMT, and Skeleton.
- Able to handle a minimum number of operations per week, including quick services, overhauls, and other interventions.
- Conscientious, flexible, and versatile, with meticulous and accurate work habits.
- Good organisational skills, with the ability to meet set lead times.
- Excellent analytical and deductive skills, with the ability to find solutions.
- Self-reliant, but also enjoying teamwork.
- Acutely aware of Customer Service, with complete customer satisfaction as the main objective.
- Good oral and written English.
- Good knowledge of standard IT tools, including MS Office.
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Watch Technician, Asia South
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Singapur, Singapore Hermès Full timeThe watchmaker is responsible for the following technical activities: Workshop Diagnostics of watches under repair or overhaul Repair or overhaul of quartz & mechanical movements (automatic, manufacture & small complications) and clock movements, in accordance with watchmaking standards and the lead times set by Hermès Horloger Battery change,...
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