Student Services Advocate

1 week ago


Singapore beBeeCustomer Full time $2,400 - $4,200
Job Opportunity: Support Student Success

We are seeking a highly motivated and dedicated individual to join our team as a Student Services Ambassador.

This is an exciting opportunity for someone who is passionate about helping students succeed and providing exceptional support services.

About the Role:

  • Provide personalized assistance to students regarding academic, administrative, and personal matters.
  • Offer guidance on academic programs, course selection, and career pathways to students.
  • Delivery & promote an excellent service culture to enhance student experience.
  • Work closely with internal departments and partners to ensure high-quality and timely resolution of customer inquiries and/or requests.
  • Maintain accurate records of student interactions, issues raised, and resolutions provided.
  • Handle collection of payments and all center-related administrative duties.

Requirements:

  • Prioritize applicants who can work weekend shifts and offer competitive compensation.
  • A minimum of A-level or Diploma in any discipline will be advantageous.
  • Dynamic individuals with a service aptitude, passion for service delivery, and proactive approach.
  • Excellent written and oral communication skills.
  • Strong team player with self-initiatives and commitment to excel.
  • Ability to function effectively and multitask in a dynamic environment.

Benefits:

  • Structured career progression plan to groom potential candidates.

What We Offer:

  • Microsoft Office expertise.
  • Oral communication skills.
  • Customer interaction experience.
  • Hospitality industry knowledge.
  • Service level awareness.
  • Adaptability.
  • Communication skills.
  • Customer satisfaction.
  • Customer service experience.


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