Senior Student Advocate

5 days ago

Singapore beBeeProgression Full time

Role Overview

The Assistant Manager - Student Progression plays a key role in encouraging and supporting students to upgrade to the next level of study. The focus is on student engagement, retention strategies, and close collaboration with internal teams to enhance the student journey and increase internal progression enrolments.

Key Responsibilities:

  • Proactively plan and execute outreach initiatives to educate and encourage current students to upgrade to next-level programmes.
  • Meet or exceed annual progression KPIs set by management.

Student Retention & Engagement and Cross-Functional Collaboration:

  • Work closely with the recruitment, academic, admissions, and student services teams to create a seamless and supportive progression pathway for students.
  • Implement activities and initiatives such as academic workshops, peer sharing, and student development programmes to boost engagement and reduce attrition.

Campaign & Event Coordination

  • Partner with internal marketing and Communications team to plan and launch omni-channel progression campaigns that highlight the benefits of internal progression and student success stories.
  • Organise and manage events such as progression sessions, preview sessions, and student/alumni success panels to build programme awareness and increase student progression.

Required Skills & Qualifications:

  • Preferably Polytechnic Diploma in Marketing or related fields.
  • Preferably 1-3 years in student advisory, academic services, admissions, marketing, or a similar education-related role.
  • Excellent interpersonal and communication skills.
  • Strong presentation and event coordination skills.
  • Ability to engage and motivate students.
  • Detail-oriented with good follow-up discipline.
  • Analytical mindset and ability to interpret student data.

Benefits:

Working Hours: Monday to Friday, 9am to 6pm. Work Arrangements: Hybrid (Blend of in-office and remote work). Location: Wilkie Edge.

Other Information:

Please note that your application will be sent to and reviewed by the direct employer - Kaplan Higher Education Academy Pte Ltd.

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